Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Karlisa Jarrells

Atlanta, GA

Summary

Dynamic customer service experience and administrative support. Excelling in cash handling and data entry. Proven ability to enhance customer service and team collaboration, leveraging strong organizational skills to streamline operations. Recognized for training new staff and maintaining accurate financial records, ensuring efficiency and accuracy in a fast-paced environment.

Overview

17
17
years of professional experience

Work History

Administrative Assistant

Radius Recycling
Atlanta, GA
08.2022 - 09.2024

• Handle large amounts of cash daily

• Balance safe

• Run end of day report

• Enter production

• Bill and notice railcars

• Price and payout customer tickets

• Print checks

• Answer and transfer call to appropriate department

• Correspond with team, customers via email Outlook/ Teams.

Lead Cashier

AHF
Atlanta, GA
10.2017 - 04.2021

•Provide excellent customer service

•Operate POS system

•Count draw at open and closing of the day

•Help train new cashiers

•Check in donations

•Sanitize and price donations

•Tag and rack clothes

•Stock shelves

•Keep store clean and organized

•Create and change store display

Retail Sales Associate

Fire Cz
Atlanta, GA
11.2016 - 09.2017
  • Sold various pieces of (Cubic Zirconia) costume jewelry
  • Assisted customers with product selection and provided detailed product knowledge and proper care
  • Maintained and organize merchandise displays to enhance shopping experience for passengers (Airport).
  • Processed transactions accurately using point-of-sale (POS) systems.
  • Trained new staff on customer service best practices and operational procedures.
  • Count and balance cash register
  • Clean kiosk
  • Order inventory

Customer Service Staff

Publix
Atlanta, GA
08.2007 - 11.2016

•Provide warm pleasant check out to customers

•Scan and weigh groceries

•Process checks, Western Union, Lottery, Ticketmaster

•Answer customers inquiries, Resolve their concerns and complaints

•Handle large amounts of cash, operate terminal

•Use paging system, Answer and transfer calls to the appropriate department

•Balance drawers, cash reconciliation, run end of day report

•FEC (Front end coordinator) is responsible for making sure the front is organized. Make sure that all cashiers have taking their breaks and return at scheduled time. All supplies are stocked on each register. As well as make sure each cashier has a relief at end of shift

Education

High School Diploma -

Frederick Douglass High School
Atlanta, GA

Skills

Customer service

Team player with the ability to take on leadership roles

Great interpersonal, communication, and organizational skills

Data entry

Computer skills

Office administration

Timeline

Administrative Assistant

Radius Recycling
08.2022 - 09.2024

Lead Cashier

AHF
10.2017 - 04.2021

Retail Sales Associate

Fire Cz
11.2016 - 09.2017

Customer Service Staff

Publix
08.2007 - 11.2016

High School Diploma -

Frederick Douglass High School
Karlisa Jarrells