Karlisha Robinson
Senatobia,MS
Summary
Energetic Office Manager eager to support day-to-day operational functions and accomplish business goals. Focused on attentively assisting office staff and customers and identifying opportunities for improvement all while maintaining great customer service.
Overview
3
3
years of professional experience
Work History
Office Manager
Mid South Rehab
Senatobia , MS
08.2025 - Current
- Answered phones and directed patients, families, and referral calls to appropriate services, enhancing communication flow.
- Verified insurance details and facilitated authorization paperwork for therapy visits, ensuring compliance and timely processing.
- Entered patient data into database accurately, maintaining data integrity for effective patient management.
Front Desk Receptionist
Office Of Internal Medicine
Memphis, Tennessee
11.2023 - 08.2025
- Greeted patients at Office Of Internal Medicine and managed front desk check-in.
- Verified patient insurance information and updated demographic records accurately.
- Collected copayments and processed front desk transactions using office systems.
Education
High School Diploma -
Coldwater High School
Coldwater05-2016
Associate of Applied Science - Medical Technology
Northwest Community College
Senatobia, MS05.2019
Skills
- Authorization processing
- Patient database entry
- Data accuracy
- Data entry
- Multitask in fast-paced environments
- Team collaboration
- Excellent problem solver
- Excellent communication skills
Timeline
Office Manager
Mid South Rehab
08.2025 - Current
Front Desk Receptionist
Office Of Internal Medicine
11.2023 - 08.2025
High School Diploma -
Coldwater High School
Associate of Applied Science - Medical Technology
Northwest Community College