Karla Ochoa-Guizar
San Jose,CA
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Olive Garden
01.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Supervisor
TaKoz Mod Mex
01.2019 - Current
- Accomplished multiple tasks within established timeframes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Ensured timely order preparation and delivery by optimizing kitchen workflow processes.
Student Nursing Assistant
Evergreen Valley College
01.2024 - 05.2024
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Collected and recorded patient data accurately, enabling healthcare providers to make informed decisions about care plans.
- Assisted nurses with daily tasks, streamlining workflow and increasing efficiency within the healthcare team.
- Provided top-quality personal care to patients, including bathing, dressing, feeding, and mobility assistance.
Education
High School Diploma -
Evergreen Valley College
San Jose, CA12-2026
Skills
- Guest engagement
- Hospitality service expertise
- Strong work ethic
- Safe food handling
- Multitasking Abilities
- High energy and stamina
Certification
- Certified RBS Responsible Beverage Service, Olive Garden - 8/12/2022-8/12/2025
- Certified Food Handler, Olive Garden - 12/13/2023-12/13/2026
- CNA - Certified Nurse Assistant
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Student Nursing Assistant
Evergreen Valley College
01.2024 - 05.2024
Server
Olive Garden
01.2022 - Current
Supervisor
TaKoz Mod Mex
01.2019 - Current
High School Diploma -
Evergreen Valley College
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