Summary
Overview
Work History
Education
Skills
Certification
Projects
Timeline
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Karll Ferrer

San Francisco Bay Area,CA

Summary

I offer a strong understanding of computer systems, hardware, and software, with an ability to troubleshoot and assist end users. Seeking an entry-level role to apply my technical skills and grow within the IT industry. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

1
1
Certification

Work History

IT Trainee

SkillTree IT
05.2024 - Current

SkillTree IT is an online learning and development program that helps
students gain practical knowledge of the IT field through labs, video
training, Practice IT requests and coaching and mentorship.

  • Google Workspace Administration: Manage OUs and Google Groups, Email Aliases, Manage phishing and security protocols, Password reset, and 2 Factor Authentication
  • Mobile Device Management
  • SSO Administration
  • Jira and Atlasian Administration
  • JQL

Education

B.S. Information Systems -

San Francisco State University
05.2023

Skills

  • MacOS Troubleshooting
  • Windows PC Troubleshooting
  • Apple Fleet Management
  • Google Workspace Administration
  • JAMF Administration
  • Kandji Administration
  • Google Device Policy Administration
  • WorkDay Administration
  • Python
  • Java
  • SQL
  • C
  • C
  • Swift
  • Terminal/Command

Certification

CompTIA A+

Projects

Home Network Setup, Set up a small home network, including wireless router configuration, cabling, connecting multiple devices, and ensuring reliable internet connectivity 


Computer Assembly, Assembled a custom desktop computer from parts, installed the operating system, and configured software. Set up workstations, printers, and basic troubleshooting

Timeline

IT Trainee

SkillTree IT
05.2024 - Current

B.S. Information Systems -

San Francisco State University
Karll Ferrer