Karlo Diaz

- Organize and maintain comprehensive physical and digital filing systems

- Scan, photocopy, and manage the destruction of outdated records

- Handle confidential information with discretion

- Retrieve and deliver essential documents for staff and management

- Ensure accurate classification and indexing of records for easy access

- Perform precise data entry and regular database updates

- Conduct audits to ensure compliance with legal and regulatory standards

- Manage secure scanning, photocopying, and disposal of sensitive documents

- Respond promptly to information requests and queries

- Maintain detailed records retention schedules

- Prepare and present detailed reports based on records data

• Improved customer satisfaction by providing friendly and efficient service at the register.
• Enhanced team productivity by maintaining a clean and organized workspace for crew members.
• Contributed to increased sales by upselling menu items and promoting special offers.
• Skilled at working independently and collaboratively in a team environment.
• Received superior customer service satisfaction scores.
• Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.

• Greeted customers and helped with product questions, selections and purchases.
• Helped customers complete purchases, locate items and join reward programs.
• Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
• Balanced and organized cash register by handling cash, counting change and storing coupon
• Supported efficient and timely replenishment of sales floor merchandise.
• Folded and arranged merchandise in attractive displays to drive sales.

• Worked front counter, drive-thru and other areas.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
• Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
• Average of 120+ Customers attended per hour
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