Karl Robert Blas
San Diego,United States
Summary
Detail-oriented recent graduate with a solid foundation in Cybersecurity and Networking, complemented by 8 years of Customer Service experience. Proficient in troubleshooting and problem-solving, with a proven ability to adapt to new technologies. Actively pursuing CompTIA A+ certification to enhance technical skills. Committed to leveraging a unique blend of technical knowledge and customer-centric abilities in a dynamic tech environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Joys Special Care
02.2025 - Current
- Enhanced client safety and well-being through direct care and support.
- Facilitated daily living activities like grooming, bathing, and meal preparation.
- Administered medications accurately while documenting changes and observed reactions.
- Implemented tailored care plans aligning with clients' specific needs and goals.
- Developed independent living skills, including budgeting and household management.
- Organized community engagement activities to promote socialization among clients.
Fulfillment Associate
Amazon
10.2024 - 01.2025
- Streamlined merchandise offloading from delivery trucks to enhance efficiency.
- Organized new merchandise within the warehouse to optimize storage space.
- Fulfilled customer orders by accurately picking required merchandise items.
- Inspected picked merchandise thoroughly to identify damage or quality issues.
- Ensured safe packaging of merchandise for secure shipment.
- Verified shipment contents against work orders to guarantee accuracy.
Flex Associate
Amazon
05.2023 - 04.2024
- Streamlined order selection process, enhancing efficiency in warehouse operations.
- Operated forklifts for effective stock management and inventory control.
- Maintained organized and clean warehouse space to optimize operational flow.
- Developed innovative ideas to enhance warehousing processes and efficiency.
- Ensured compliance with health and safety regulations for workplace safety.
- Coordinated package and truck deliveries for timely distribution and logistics.
Fulfillment Associate
Amazon Warehouse
11.2022 - 03.2023
- Facilitated efficient merchandise offloading from delivery trucks upon arrival.
- Organized and arranged new merchandise within the warehouse for optimal accessibility.
- Picked and sorted merchandise accurately to fulfill customer orders promptly.
- Conducted thorough inspections of picked merchandise for damages or discrepancies.
- Ensured secure packaging of merchandise prior to shipment for safe transit.
- Verified shipment contents against work orders to guarantee delivery accuracy.
Hospital Corpsman Dental Assistant
U.S. Navy
12.2015 - 12.2020
- Produced high-quality dental prosthetics, enhancing patient satisfaction and outcomes.
- Maintained organized work area, ensuring strict adherence to infection control protocols.
- Collaborated with dentists to accurately interpret patient prescriptions and specifications.
- Executed quality control checks, guaranteeing finished products met industry standards.
- Managed inventory effectively, ensuring availability of essential materials for production.
- Updated skills regularly through continuing education and advancements in dental technology.
Crew Member
McDonald's
07.2015 - 10.2015
- Enhanced customer satisfaction by greeting customers and processing payments accurately.
- Ensured food quality by preparing items according to standardized recipes and procedures.
- Upheld cleanliness standards by maintaining organized, compliant work areas.
- Streamlined drive-thru service, reducing customer wait times during peak hours.
- Coordinated with team members to optimize operations and ensure efficiency.
- Resolved customer inquiries and complaints promptly and professionally.
Education
Associate of Applied Science - Information Technology And Networking
DeVry University
Ontario, CA12-2022
Bachelor of Science - Computer Information Systems
DeVry University
San Diego, CA04.2024
Skills
- Microsoft Excel
- Customer service
- Computer hardware
- Vital Signs
- Customer support
- Windows
- Communication skills
- Laboratory Experience
- Bilingual
- Cybersecurity
- Time management
- Help desk
- Dental Assisting
- Chairside Assisting
- HIPAA
- English
- Leadership
- Analysis skills
- Microsoft Outlook
- Python
- TCP
- Software troubleshooting
- Mechanical knowledge
- Microsoft Office
- Operating systems
- Network protocols
- Microsoft Powerpoint
- Microsoft Windows Server
- Computer science
- Front Desk
- Client services
- Field service
- Computer networking
- Active Directory
- Medical Imaging
- Microsoft Word
- Infection Control Training
- Goal setting
- Crisis management
- Report generation
- Problem-solving
- Active listening
- Case documentation
- Record keeping
- Report writing
- State regulations
- Charting and documentation
- Fast learner
- Critical thinking
Certification
Driver's License
Languages
Tagalog - Fluent
English - Fluent
Military Service
- Branch: United States Navy
- Service Country: United States
- Rank: Seaman
- March 2017 to December 2020
Timeline
Direct Support Professional
Joys Special Care
02.2025 - Current
Fulfillment Associate
Amazon
10.2024 - 01.2025
Flex Associate
Amazon
05.2023 - 04.2024
Fulfillment Associate
Amazon Warehouse
11.2022 - 03.2023
Hospital Corpsman Dental Assistant
U.S. Navy
12.2015 - 12.2020
Crew Member
McDonald's
07.2015 - 10.2015
Bachelor of Science - Computer Information Systems
DeVry University
Associate of Applied Science - Information Technology And Networking
DeVry University