Karl Thornton
Vice President & General Manager
Incline Village,NV
Summary
Talented General Manager with excellent customer service skills coupled with more than four years of experience. Comfortable giving engaging presentations to clients to drive new business, expand accounts and establish the Ridgeline brand profile. Excellent team builder and a high aptitude for learning new technologies.
Overview
5
5
years of post-secondary education
4
4
years of professional experience
Work History
Vice President & General Manager
Paint&Petals LLC.
Incline Village, NV
02.2020 - Current
- Led team in creation, roll out and management of new product lines.
- Attended trade shows and client meetings, promoting brand and building rapport with prospects and partners.
- Monitored financial discrepancies by creating budget and payroll operations.
- Increased company growth through sales and marketing departments while managing over 250 customer accounts.
- Identified opportunities to improve business process flows and overall departmental productivity.
Sr. Sales Development Representative
Okta
San Francisco, CA
07.2018 - 01.2020
- Developed deep understanding of customer needs, priorities and pain points to deliver customized service and promote growth.
- Created and executed outbound demand generation campaigns, calls and emails to deliver qualified leads.
- Consistently execute on monthly metrics. Earned two separate promotions in 18 months.
- Completed the Okta Essentials Course where I learned how to integrate Okta into an organization for easy user access to applications and data. Identify the features and functions of Okta to maximize the value of an Okta investment. Monitored application usage and analyze authentication errors to quickly resolve employee or access issues.
Sales Development Representative
NextLabs
San Mateo, CA
06.2017 - 07.2018
- Won new business by articulating full value of company’s capabilities to prospects.
- Participated in conferences, trade shows and company events to generate leads.
- Monitored weekly sales, reported to senior leadership and streamlined operational processes.
- Create highly targeted marketing campaigns curated for C-Suite level executives.
Education
Bachelor of Arts - Real Estate Finance
University of California, Berkeley
Berkeley, CA 08.2012 - 05.2017
Okta Essentials Certified -
Okta
San Francisco 08.2019 - 08.2019
MBA - Business Administration And Management
The Power MBA
Online 01.2021 - Current
Skills
Coached customers around tech stack, tooling, processes, and product strategy
Experience with Google Apps
Comfortable working with Slack, JIRA/Confluence, AWS, Github
Basic understanding of GraphQL and serverless technology
Experience with investment management applications
Hobbies
- Skiing, Mountain and Road Biking, Golf, Backpacking
Timeline
MBA - Business Administration And Management
The Power MBA
01.2021 - Current
Vice President & General Manager
Paint&Petals LLC.
02.2020 - Current
Okta Essentials Certified -
Okta
08.2019 - 08.2019
Sr. Sales Development Representative
Okta
07.2018 - 01.2020
Sales Development Representative
NextLabs
06.2017 - 07.2018
Bachelor of Arts - Real Estate Finance
University of California, Berkeley
08.2012 - 05.2017