KARLY CORNELISON
KIRKLAND,WA
Summary
Seeking a position with the goal of utilizing my customer service skills, office management experience, and attention to detail.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Wilbur Ellis
2022.08 - 2023.08
- Assisted with electronic order entries and processing (sales order, shipping documents, invoicing) utilizing JD Edwards Enterprise Resource Planning (ERP) software
- Responded to customer sales inquiries in a timely manner and helped them find the best product or connected them with the appropriate sales team member.
- Utilized JDE to enter and process customer's orders as requested.
- Work closely with the Sales and Operations team to ensure adequate inventory levels for customers yearly needs and assist with sales.
- Conduct monthly inventory cycle counts and annual full inventory reconciliations.
PARAEDUCATOR
Life Christian Academy
2021.08 - 2022.06
- Assist a 2nd grade student in all academic learning and help make lesson plans specific to his skills and growth, working predominantly independent of the class
- Daily communication with parents on progress and monthly meetings to review successes and ways to increase learning and emotional development
- Perform clerical and general supportive tasks for teachers
OFFICE ADMINISTRATOR/ NETWORK COORDINATOR
Sound Options
2018.02 - 2018.12
- Oversaw the Village Plan network as the primary “Expert-on-Call”, conducting general maintenance and explaining services and connecting clients to care managers in our system
- Created and edited promotional marketing materials, digital campaigns, and content using Indesign
- Revised and produced articles related to services, senior lifestyle, and common adult children questions and concerns
- Ordered and maintained office supplies and was consistently in contact with suppliers
- Worked with Human Resources to perform background checks and create caregiver orientation packets
DATA ENTRY/ PROCUREMENT SPECIALIST
Tacoma Art Museum
2015.08 - 2018.02
- Operated the front desk, fielding phone calls, soliciting memberships, and providing customer service
- Awarded "Most Memberships Sold" five weeks in a row, securing the most sales for the year
- Was in charge of data entry for the Raisers Edge donations system and online Net Communication
- Ensured all forms of payment were secured for fiscal year 2016, 2017
- Acquisitions for the TAM 2017 Gala, raising a significant portion of the museums yearly revenue
- Entered all procurement donations and reconciled daily finance reports
- Developed and maintained relationships with local vendors to expand our services
Education
Bachelor's - Fine Arts
Pacific Lutheran University
05.2014
Skills
- Customer Relations
- Verbal and Written Communication
- Data Entry
- Evaluation of Marketing Campaigns
- Product Sales
- Order Processing
- Conflict Resolution
- Money Handling
- Listening Skills
- Excellent people skills
Timeline
Customer Service Representative
Wilbur Ellis
2022.08 - 2023.08
PARAEDUCATOR
Life Christian Academy
2021.08 - 2022.06
OFFICE ADMINISTRATOR/ NETWORK COORDINATOR
Sound Options
2018.02 - 2018.12
DATA ENTRY/ PROCUREMENT SPECIALIST
Tacoma Art Museum
2015.08 - 2018.02
Bachelor's - Fine Arts
Pacific Lutheran University
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