Proactive account manager known for exceptional customer service and relationship building. Successfully managed client accounts, ensuring satisfaction and retention while driving brand visibility through innovative marketing strategies.
Overview
9
9
years of professional experience
Work History
Account Manager
Pacific Office Automation
Orange, CA
02.2026 - Current
Managed client accounts to ensure satisfaction and retention.
Developed and maintained strong relationships with key stakeholders.
Coordinated communication between clients and internal teams for project alignment.
Assisted in the preparation of proposals and presentations for prospective clients.
Account Manager
Oxygenetix
Newport Beach, CA
09.2025 - 01.2026
Resolved client inquiries and issues promptly to enhance service quality.
Monitored account performance metrics to identify improvement opportunities.
Supported sales initiatives by identifying potential leads within existing accounts.
Adapted quickly to new software tools for account management efficiency.
Swim Team Marketing Manager & Head Coach
Orange Coast Aquatic Conference
Newport Beach, CA
01.2021 - 01.2026
Developed and implemented comprehensive marketing strategies to enhance brand visibility and engagement.
Led cross-functional teams in executing promotional campaigns, driving participation in aquatic events.
Analyzed market trends and audience insights to inform strategic planning and optimize marketing efforts.
Managed digital marketing platforms, increasing online presence through targeted content and social media outreach.
Recreation Administrator
Newport Beach Country Club
Newport Beach, CA
01.2017 - 01.2021
Directed swim program operations for over 150 participants across varying skill levels.
Spearheaded social media campaigns, enhancing brand awareness and program visibility.
Organized and executed five annual events, driving community engagement and participation.
Developed dynamic content strategies, achieving significant growth in social media followings.