Karly Lauzon
Pinconning,MI
Summary
Committed professional with experience in customer service and sales in the retail industry. Skilled in upselling, cross-selling, and merchandising. Highly organized and detail-oriented with excellent communication skills.
Overview
9
9
years of professional experience
Work History
Member Specialist
Sam's Club
Saginaw, MI
08.2025 - Current
- Boosted member renewals by consistently providing exceptional customer service and support.
- Educated members on available benefits and resources, increasing utilization of services provided.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Sales Associate
Marshalls
Bay City, MI
06.2023 - 08.2025
- Greeted customers warmly and offered assistance.
- Helped customers find and select products.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Established a positive rapport with customers by delivering friendly, personalized service.
Sound Board Operator
Church
Standish
03.2019 - 04.2025
- Collaborated with team and communicated ideas and ways to improve system delivery
- Regulated sound qualities and volume level during to produce desired outcomes.
Deputy Treasurer
Mt. Forest Treasurer
Pinconning
09.2022 - 06.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Answered phone calls, collected taxes, filling in for board meeting.
Yard Worker
Schwerin Tree Farm
Pinconning
06.2017 - 07.2020
- Trimmed around trees, flower beds, and other yard features
- Collected and removed debris at job sites.
Education
Saginaw Valley State University
01-2027
High School Diploma - undefined
Pinconning High School
01-2022
undefined
Bay Arenac Career Center
01-2022
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Bay Arenac Career Center
01-2022
Skills
- Adult CPR/AED
- Leadership
- Teamwork
- Customers Service
- Empathy
- Time Management
- Problem Solving
Timeline
Member Specialist
Sam's Club
08.2025 - Current
Sales Associate
Marshalls
06.2023 - 08.2025
Deputy Treasurer
Mt. Forest Treasurer
09.2022 - 06.2023
Sound Board Operator
Church
03.2019 - 04.2025
Yard Worker
Schwerin Tree Farm
06.2017 - 07.2020
High School Diploma - undefined
Pinconning High School
undefined
Bay Arenac Career Center
undefined
Bay Arenac Career Center
Saginaw Valley State University