Karly Macqueen
Middleburg,VA
Summary
Hospitality professional with extensive experience in supporting private families through meticulous housekeeping and household organization. Recognized for discretion and attention to detail, ensuring a polished and comfortable environment. Proven ability to manage daily operations effectively, enhancing family satisfaction and comfort.
Overview
11
11
years of professional experience
Work History
Butler/Caretaker
Private Estate
Middleburg
04.2024 - Current
- Maintained cleanliness of residence, caring for clothing, linens, and furnishings to uphold high standards.
- Provided companionship and caregiving support to principal, administering medication and assisting mobility.
- Assisted chef with meal preparation, table setting, and food service for lunch and dinner.
- Managed inventory of household items, ensuring proper stock levels for daily needs.
- Developed and implemented a comprehensive housekeeping organizational chart for staff and management.
- Managed logistics for large monthly events, directing staff hiring and rental arrangements.
- Managed rental requirements, prepared linens, sourced and crafted floral arrangements for events.
- Collaborated with groundskeepers to prepare property and stocked all bar and event supplies.
Personal/Executive Assistant
Private Estate
Austin, United States
05.2023 - 03.2024
- Maintained discretion and professionalism as personal assistant to lady of house and estate manager.
- Coordinated staff schedules, events, travel arrangements, and managed calendars and inventory to ensure smooth operations.
- Anticipated needs of principal and staff, ensuring prompt availability for all requests.
- Adapted to changing priorities for task management, scheduling, and transportation across properties.
- Oversaw family relocation, including deep cleaning, reorganization, and documentation of every room.
- Collaborated with vendors to prepare old property for sale and facilitated inspections.
- Managed major mold remediation project and designed landscaping upgrades with principals.
- Executed interior staging for marketing photos, resulting in a swift sale of the old home.
Assistant Estate Manager
Private Estate
Austin, United States
12.2020 - 04.2023
- Coordinated floral arrangements and decor, curated music playlists, and liaised with vendors.
- Developed event strategies and itineraries in collaboration with head chef, security, and estate manager.
- Oversaw hospitality budget and maintained staff documentation to ensure smooth operations.
- Managed requests from family members, estate manager, HR manager, head of security, and guests.
- Created tailored event staff roster by leveraging local knowledge to recruit high-caliber personnel.
- Conducted morning room inspections to ensure cleanliness and readiness for events.
- Accompanied family to multiple properties overseeing complete setup, housekeeping service, and guest requests.
- Collaborated closely with client’s wife and estate manager on interior selections and themed decor.
- Coordinated transitions at various U.S. properties to prepare homes and arrange events.
Private Nanny
Private Estate
Grand Rapids, MI
05.2015 - 10.2020
- Established a safe, nurturing home that fostered strong, loving relationships with children.
- Planned engaging activities, crafts, and outdoor adventures that fostered creativity and curiosity.
- Transported children safely to school and various activities, ensuring timely arrivals.
- Managed daily routines to ensure smooth transitions between school schedules, appointments, and extracurricular activities.
- Assisted with homework and school projects while making learning enjoyable.
- Encouraged kindness, independence, and good manners through consistent positive interactions and guidance.
- Prepared nutritious meals tailored to family preferences and dietary needs.
- Maintained an organized home environment through effective housekeeping and inventory management.
Education
Associate of Applied Science - Business
Grand Rapids Community College
Grand Rapids05-2014
Associate of Arts - Psychology
Grand Rapids Community College
Grand Rapids05-2014
Diploma -
Rockford High Shool
Rockford05-2011
Skills
- Housekeeping management
- Hospitality services
- Inventory oversight
- Event coordination
- Laundry operations
- Time optimization
- Vendor negotiation
- Guest relations
Personal Information
Title: Personal Assistant/Estate Manager
Timeline
Butler/Caretaker
Private Estate
04.2024 - Current
Personal/Executive Assistant
Private Estate
05.2023 - 03.2024
Assistant Estate Manager
Private Estate
12.2020 - 04.2023
Private Nanny
Private Estate
05.2015 - 10.2020
Associate of Applied Science - Business
Grand Rapids Community College
Associate of Arts - Psychology
Grand Rapids Community College
Diploma -
Rockford High Shool