Karly Morgan

Hewitt

Summary

Dynamic professional with extensive experience at Simona’s Bakery and Freehold Orthodontics. Proven ability in patient care and chairside professionalism, complemented by strong communication skills. Adept at managing patient records and social media engagement, contributing to office growth and enhancing customer satisfaction in fast-paced environments.

Overview

years of professional experience

Certification

Work History

Manager / Customer Service

Simona’s Bakery

Seagirt

08.2017 - Current

Supervised daily operations and led team to deliver consistent quality service.
Managed scheduling and cash handling while resolving issues to meet business needs.
Created customer-focused atmosphere to elevate service quality.
Developed strong communication and teamwork skills in a fast-paced environment.

Dental Assistant / Receptionist

Freehold Orthodontics

Freehold

03.2022 - 09.2023

Greeted and assisted patients while providing excellent chairside support to orthodontists.
Coordinated patient scheduling, insurance claims, and preauthorization requests to ensure smooth office operations.
Maintained accurate patient records and digital charts.
Performed intraoral and extraoral photography, and digital scanning using Medit i5 and iTero scanners.
Informed patients and parents about orthodontic procedures and oral hygiene practices to improve patient understanding and care.
Managed lab cases and fabricated removable orthodontic retainers.
Oversaw sterilization and operatory preparation in compliance with infection control protocols.
Enhanced office visibility and patient engagement by managing social media presence.

Education

Bachelor of Science - Dental Hygiene

Eastern International College

Jersey City, NJ

06-2026

Associates Degree - Business Administration

Ocean County College

Toms River, NJ

05-2021

Skills

Dental software management
Insurance and administrative support
Patient care and chairside professionalism
Infection control and sterilization procedures
Intraoral and extraoral radiographs
Periodontal charting and oral assessments

Experience with intraoral scans using iTero and Medit i5
Intraoral/extraoral photography
Time management and organization
Social media and marketing awareness

Affiliations

American Dental Hygienists’ Association (ADHA), Member