Reliable top notch support to VP's, directors and managers
Overview
21
21
years of professional experience
2000
2000
years of post-secondary education
1
1
Certification
Work History
Lead DSP (Direct Support Professional)
Connections NW
Bend, USA
12.2022 - Current
Implementing person-centered plans
Assisting with daily living activities (ADLs)
Medication administration
Transport
Ensuring safety while adhering to ethical standards
Administrative Assistant
St. Charles Health System
Bend, USA
01.2022 - 12.2022
Maintained office supplies inventory and ordered materials as needed.
Provided exceptional customer service to patients and staff via phone and in-person interactions.
Utilized electronic health record systems to manage patient information efficiently.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Administrative Assistant
Lonza Capsule Delivery Solutions
Bend, USA
05.2021 - 01.2022
Screening phone calls
Monitor internal radio communications with technical staff in cGMP Space.
Managing managers calendars and planning meetings
Making travel arrangements
Notarizing patents and documents
Composing documents and sending via Docusign
Inventory and ordering of supplies
Planning and coordinating 85 plus company meals weekly
Medical Support Assistant
Robert Maxwell
Bend, USA
07.2020 - 05.2021
Check patients in/out for clinical appointments
Scheduling follow-up appointments, RTC's, and patient requested a
Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
Assisted patients in filling out check-in and payment paperwork.
Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
Floor Admitting Rep
St. Charles Healthcare System
Bend, USA
01.2019 - 07.2020
Check patients in/out for clinical appointments
Scheduling follow-up appointments, RTC's, and patient requested a
Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
Assisted patients in filling out check-in and payment paperwork.
Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
Completed over 50 registrations per day
E-4
Oregon Army National Guard
, United States
03.2005 - 06.2013
I was a 42A Human Resource Specialist and a 92A Automated Logistics Specialist
Taji, Iraq OIF 06-08 Photo Journalist with 15th Sustainment Brigade, 1st Cav Div
Education
High School Diploma -
Paisley High School
Paisley, OR
Skills
72 WPM Typing
Insurance Verification
Appointment Scheduling
Information Collection
Medical insurance Eligibility Determination
Patient records maintenance
Medical office administration
Completing insurance forms
Medical Triage
DocuSign
HIPAA
Medical Scheduling
Epic
Medical Terminology
Certification
Oregon Notary Public, 07/01/21
Additional Information
Authorized to work in the US for any employer
Military Service
E-4, Oregon Army National Guard, United States, 03/01/05, 06/01/13, I was a 42A Human Resource Specialist and a 92A Automated Logistics Specialist. Taji, Iraq OIF 06-08 Photo Journalist with 15th Sustainment Brigade, 1st Cav Div