Karly Stephenson
Christiana,Tennessee
Summary
Dynamic, results-focused leader operating at the intersection of operations management, strategic planning, and process optimization. Proven ability to drive streamlined performance and sustainable growth. Influential relationship builder with a talent for enhancing processes and developing diverse teams to achieve challenging goals within a culture of quality, efficiency, and continuous improvement.
Overview
6
6
years of professional experience
Work History
Physical Flows Supervisor
Valeo
Smyrna, TN
11.2024 - Current
- Lead and manage multiple autonomous teams across all logistics operations, including raw materials, components, and finished goods for internal and external warehouses.
- Drive continuous improvement in Quality, Cost, Delivery, Involvement, and Safety through strong leadership and process optimization.
- Oversee logistics operations by optimizing workload distribution, labor resources, and storage utilization to ensure efficiency and cost-effectiveness.
- Manage all three shifts to maintain seamless 24-hour logistics coverage and consistent communication, safety, and performance standards.
- Implement accountability and tracking tools to improve performance visibility, accuracy, and on-time delivery metrics.
- Utilize Valeo management tools to enhance team flexibility, multiskilling, and professional development through training, performance reviews, and coaching.
- Reduced specialty role headcount from three to one by restructuring responsibilities and optimizing workflows, improving labor efficiency without sacrificing quality or output.
- Redesigned OES packing processes to reduce product damage and mitigate material loss, improving cost control and customer satisfaction.
- Developed detailed job descriptions and defined role expectations to drive clarity, accountability, and career growth.
- Oversaw CDL cab fleet compliance, ensuring adherence to DOT and company safety standards.
- Motivate and empower teams to take initiative and lead performance improvements.
- Monitor daily metrics, coordinate corrective actions, and ensure achievement of departmental and site-wide targets.
- Partner with cross-functional departments to resolve production and logistics challenges and maintain seamless material flow.
- Manage inventory control processes, including cycle counts and reconciliation activities, ensuring accuracy and accountability.
- Champion continuous improvement initiatives and foster a culture of safety and engagement in compliance with EHS and quality standards.
Warehouse Operations Supervisor
REI
Lebanon, TN
05.2023 - 11.2024
- Established a clean and organized work environment by implementing 5S methodology and mapping safe warehouse traffic flow, including PIT lane design.
- Managed budgets by closely monitoring labor hours and consumables, coming in under budget for three consecutive quarters.
- Analyzed processes and implemented strategies to improve safety, quality, and productivity against projected KPIs.
- Conducted daily shipping audits to verify documentation accuracy and proper handling procedures.
- Evaluated employee performance through reviews, corrective actions, and recognition programs.
- Managed scheduling, labor planning, and task delegation to meet operational demands.
- Implemented lean management techniques, resulting in $250K in savings through reduced handling touches; documented ROI and supporting analysis.
- Created and maintained standard operating procedures aligned with evolving business needs.
- Developed and enforced warehouse safety policies, including inspection programs and trailer docking training, to reduce workplace incidents.
Operations Manager
Amazon BNA8
TN
02.2022 - 05.2023
- Led both day-to-day and strategic operations, promoting a culture of safety, efficiency, growth, and continuous improvement.
- Built strong cross-functional relationships to achieve operational objectives.
- Identified and eliminated waste through continuous improvement initiatives, generating $1.2M in annual savings.
- Optimized facility layout and workflows, improving efficiency and reducing downstream defects by 36%.
- Set clear expectations and coached team members to achieve goals; promoted three employees to management roles.
- Strengthened team performance through hands-on training, mentorship, and engagement strategies.
- Achieved top safety performance, with less than 5% of site incidents occurring on shift; implemented safety incentive programs.
- Directly managed four salaried leaders and indirectly led up to 280 associates.
Area Manager
Amazon BNA8
TN
10.2020 - 02.2022
- Played a key role in launching two sort centers, contributing to growth into a 759-associate operation.
- Developed and implemented SOPs, process maps, and training tools to support scalable operations.
- Allocated resources and routes while building operational strategies to drive performance and efficiency.
- Contributed to the development of high-performing teams and standardized best practices across operations.
Education
High School Diploma -
Shenandoah High School
05-2011
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- SAP experience
- YMS experience
- WM experience
- EHS compliance
Timeline
Physical Flows Supervisor
Valeo
11.2024 - Current
Warehouse Operations Supervisor
REI
05.2023 - 11.2024
Operations Manager
Amazon BNA8
02.2022 - 05.2023
Area Manager
Amazon BNA8
10.2020 - 02.2022
High School Diploma -
Shenandoah High School