Karma Quinones
Scotch Plains,NJ
Summary
Hardworking and friendly employee with strong organizational and communication skills. Dependable and quick-learning team player whose always willing to learn new skills to enhance performance at the workplace. Dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information, and completing quick check-in or check-out services.
Overview
4
4
years of professional experience
Work History
Logistics Processor
Nordstrom
04.2022 - Current
- Accepted, processed and quickly filled orders
- Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives
- Achieved productivity and accuracy standards to meet company guidelines
- Addressed customer concerns with suitable solutions.
Front Desk Receptionist
The West Glam
09.2021 - 04.2022
- Greeted guests at front desk and engaged in pleasant conversation while managing check-in/ check-out process
- Answered multi-line phone system to respond to inquiries and transfer calls
- Managed over 50 calls per day
- Used internal software to process reservations
- Maintained files and records with effective filing system that ensured efficiency and organization
- Prepared daily employee work schedules for team members
Front Desk Sales Associate
Sally Beauty Supply
03.2020 - 09.2021
- Helped guests select and purchase products, join loyalty programs and sign up for services
- Engaged with customers to effectively build rapport and lasting relationships.
- Operated cash register, collected payments, and provided accurate change
- Prioritized and organized tasks to efficiently accomplish service and sales goals
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
Education
Social Work
Rutgers, The State University of New Jersey
New Brunswick, NJ05.2026
High School Diploma -
Scotch Plains-Fanwood High School
Scotch Plains, NJ06.2020
Skills
- Front office management
- Customer assistance and interaction
- Strong oral and writing communication skills
- Cash register operation
- Multi-line telephone system
- Proficient in
- MS office
Timeline
Logistics Processor
Nordstrom
04.2022 - Current
Front Desk Receptionist
The West Glam
09.2021 - 04.2022
Front Desk Sales Associate
Sally Beauty Supply
03.2020 - 09.2021
Social Work
Rutgers, The State University of New Jersey
High School Diploma -
Scotch Plains-Fanwood High School
Similar Profiles
Alex Zuniga NonogAlex Zuniga Nonog
Customer Care Representative at NordstromCustomer Care Representative at Nordstrom
Logan AllenLogan Allen
Assistant Department Manager Mens Apparel & Shoes at NordstromAssistant Department Manager Mens Apparel & Shoes at Nordstrom
Seth PatmoreSeth Patmore
Sales Associate at NordstromSales Associate at Nordstrom
Vanessa DominguezVanessa Dominguez
Fulfillment Associate at NordstromFulfillment Associate at Nordstrom
Matthew KulperMatthew Kulper
Sr Product Manager, Automated Marketplaces at The Walt Disney CompanySr Product Manager, Automated Marketplaces at The Walt Disney Company