Karma Stewart
Cleveland,OH
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Online Retail Store Owner
Self Employed
03.2020 - 03.2023
- Interacted well with customers to build connections and nurture relationships.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Recommended complementary purchases to customers, increasing revenue.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Increased sales and customer satisfaction through personalized servicing.
- Monitored online marketplaces for accuracy, product offerings and pricing and influenced data sources to identify gaps and opportunities.
Dog Trainer
Self Employed
02.2016 - 03.2020
- Succeeded in training diverse animals with confident training techniques and trusting relationships.
- Collaborated with veterinarians, animal caretakers and other animal experts on how best to train animals.
- Employed positive reinforcement with animals using "clicker-training" method, voice rewards and food rewards.
- Watched dogs for triggers, signs of aggression and pack behaviors to formulate possible solutions.
- Observed dogs in various settings to determine behavioral concerns and problems.
- Modified undesirable behaviors with use of successful and safe behavior modifications techniques.
- Advised owners about planned animal purchases or adoptions and potential behavioral needs.
Manager
Lucky’s Angels Cat Rescue
01.2013 - 12.2015
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Maximized performance by monitoring daily activities and mentoring team members.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Consulted with veterinarians to diagnose problems and administered prescribed treatments.
- Attended community events to promote pet adoption and responsible pet ownership.
- Conducted adoption events to place shelter and foster animals into permanent homes.
Education
Associate of Science - Business
Bryant & Stratton
Parma, Ohio03.2015
Skills
- Driven and Determined
- Articulate Communication
- Strategic Decision-Making
- Attention to Detail
- Approachable and Outgoing
- Customer Inquiries
- Business Marketing
- New Business Development
- Inventory Control Processes
Timeline
Online Retail Store Owner
Self Employed
03.2020 - 03.2023
Dog Trainer
Self Employed
02.2016 - 03.2020
Manager
Lucky’s Angels Cat Rescue
01.2013 - 12.2015
Associate of Science - Business
Bryant & Stratton
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