Karma Wright
Georgetown,KY
Summary
Proven in delivering exceptional patient experiences through effective communication, empathy, and problem-solving. Highly organized and detail-oriented, dedicated to upholding the highest care standards and patient satisfaction. Seeking a Customer Relations Associate role to apply my skills and enthusiasm in enhancing the patient experience.
Overview
9
9
years of professional experience
Work History
Jewelry Sales Associate
The Castle Jewelry
02.2023 - Current
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Defined clear targets and objectives and communicated to other team members.
Caregiver
.
10.2020 - 12.2022
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Organized activities that enhanced children's physical, emotional and social well-being.
Retail Customer Service Associate
FedEx
05.2015 - 08.2020
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Fleming Neon High School
Neon, KYSkills
- Prioritization
- Customer Service
- Time Management
- Dependability
Timeline
Jewelry Sales Associate
The Castle Jewelry
02.2023 - Current
Caregiver
.
10.2020 - 12.2022
Retail Customer Service Associate
FedEx
05.2015 - 08.2020
High School Diploma -
Fleming Neon High School
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