Karma Yangkyi
Forest Hills,NY
Summary
Dynamic hospitality professional with extensive experience at Hilton Club The Quin, excelling in guest relations and front desk operations. Proven ability to enhance customer satisfaction through effective conflict resolution and payment processing. Recognized for exceptional time management skills, ensuring seamless service delivery and memorable guest experiences.
Overview
11
11
years of professional experience
Work History
Front Desk Guest Service Agent
Hilton club the quin
New York, New York
07.2022 - Current
Housekeeping Room Attendant
Hilton club the quin
New York, New York
04.2014 - 07.2022
Education
High School Diploma -
LaGuardia Community College
Long Island City, NY03-2015
Skills
- Guest relations
- Front desk operations
- Payment processing
- Conflict resolution
- Customer service
- Time management
Timeline
Front Desk Guest Service Agent
Hilton club the quin
07.2022 - Current
Housekeeping Room Attendant
Hilton club the quin
04.2014 - 07.2022
High School Diploma -
LaGuardia Community College
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