Karma Ramirez
Denver,Colorado
Summary
Self-motivated CMS Lead with a strong track record in managing multiple projects and enhancing team performance. Known for adaptability and problem-solving abilities, contributing to improved operational efficiency and customer satisfaction.
Overview
6
6
years of professional experience
Work History
CMS Lead
Loomis Armored US
11.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
To-Go Specialist
Chili's Restaurant
02.2023 - 11.2023
- Processed and packaged to-go orders, ensuring accuracy and efficiency in order fulfillment.
- Collaborated with kitchen staff to maintain quality standards for takeout meals.
- Utilized POS system for order entry, payment processing, and customer communication.
- Trained new team members on to-go procedures and customer service best practices.
Assistant Manager
Pho 88 Restaurant
10.2020 - 02.2023
- Led daily operations, ensuring optimal staff performance and customer satisfaction.
- Developed training programs for new hires, enhancing onboarding efficiency and service quality.
- Streamlined inventory management processes, reducing waste and improving cost control measures.
- Coordinated scheduling to ensure adequate staffing during peak hours, enhancing service delivery.
- Implemented customer feedback systems to drive continuous improvement in service standards.
Education
High School Diploma -
Northfield High School
Denver, COSkills
- Friendly, positive attitude
- Customer service
- Multitasking Abilities
- Critical thinking
- Computer skills
- Problem-solving
- Time management
- Multitasking
- Dependable and responsible
Timeline
CMS Lead
Loomis Armored US
11.2023 - Current
To-Go Specialist
Chili's Restaurant
02.2023 - 11.2023
Assistant Manager
Pho 88 Restaurant
10.2020 - 02.2023
High School Diploma -
Northfield High School