Michelle Wood
Holyoke,United States
Overview
12
12
years of professional experience
Work History
CMS Lead
Loomis Armored
Westfield , MA
08.2022 - 10.2024
- Accurately counted cash deposits received from customers using specialized counting machines.
- Prepared currency and change orders for customers based on their requirements.
- Assigned tasks and delegated work to team members based on their skills and workload.
- Trained new employees on cash handling procedures, security protocols, and proper use of counting equipment.
- Monitored team performance, provided feedback, and addressed any issues or discrepancies.
- Checked in foreign carriers when needed.
Cash Logistics Processor
Brinks
West Springfield, MA
10.2020 - 07.2022
- Processed, verified, and reconciled inbound and outbound currency transactions.
- Completed data entry for all currency transactions.
- Prepared outbound currency orders and replenishments.
- Counted and verified daily inventory.
Head Cashier
Big Y
Southwick, MA
07.2012 - 08.2020
- Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
- Ensured all cashiers were trained in store policies and procedures, as well as safety protocols.
- Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
- Assisted customers at checkout by providing excellent customer service and resolving any issues that arose.
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
- Conducted regular spot checks of cashier performance to ensure accuracy when processing payments.
- Prepared cash deposits and balanced store safe for opening and closing of business.
Education
High School Diploma -
Hampshire Regional High School
Westhampton, MA06-2013
Timeline
CMS Lead
Loomis Armored
08.2022 - 10.2024
Cash Logistics Processor
Brinks
10.2020 - 07.2022
Head Cashier
Big Y
07.2012 - 08.2020
High School Diploma -
Hampshire Regional High School