Overview
Work History
Education
Timeline
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Michelle Wood

Holyoke,United States

Overview

12
12
years of professional experience

Work History

CMS Lead

Loomis Armored
Westfield , MA
08.2022 - 10.2024
  • Accurately counted cash deposits received from customers using specialized counting machines.
  • Prepared currency and change orders for customers based on their requirements.
  • Assigned tasks and delegated work to team members based on their skills and workload.
  • Trained new employees on cash handling procedures, security protocols, and proper use of counting equipment.
  • Monitored team performance, provided feedback, and addressed any issues or discrepancies.
  • Checked in foreign carriers when needed.

Cash Logistics Processor

Brinks
West Springfield, MA
10.2020 - 07.2022
  • Processed, verified, and reconciled inbound and outbound currency transactions.
  • Completed data entry for all currency transactions.
  • Prepared outbound currency orders and replenishments.
  • Counted and verified daily inventory.

Head Cashier

Big Y
Southwick, MA
07.2012 - 08.2020
  • Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
  • Ensured all cashiers were trained in store policies and procedures, as well as safety protocols.
  • Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
  • Assisted customers at checkout by providing excellent customer service and resolving any issues that arose.
  • Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
  • Conducted regular spot checks of cashier performance to ensure accuracy when processing payments.
  • Prepared cash deposits and balanced store safe for opening and closing of business.

Education

High School Diploma -

Hampshire Regional High School
Westhampton, MA
06-2013

Timeline

CMS Lead

Loomis Armored
08.2022 - 10.2024

Cash Logistics Processor

Brinks
10.2020 - 07.2022

Head Cashier

Big Y
07.2012 - 08.2020

High School Diploma -

Hampshire Regional High School

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Michelle Wood