Violeta Parrales
Camden,NJ
Summary
I'm always looking forward to moving up in any job I'm at. I'm a kind and friendly person who is always eager to learn new things and expand my knowledge.
Overview
9
9
years of professional experience
Work History
CMS LEAD
Loomis Armored
Pennsauken, NJ
04.2021 - Current
- Followed up on bounced checks to ensure that funds are credited back into customers' accounts.
- Maintained a high level of confidentiality regarding customer financial information.
- Maintained neat and organized work area.
- Provided support during peak periods when needed.
- Identified transaction errors when debits and credits did not balance.
ASO
Ross Stores
Cherry Hill, NJ
10.2020 - 03.2021
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Formed and sustained strategic relationships with clients.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
ASM
Family Dollar
Camden , NJ
11.2016 - 04.2019
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Supervised cash handling processes to ensure accuracy of transactions.
- Maintained inventory by checking merchandise to determine levels.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Retail Sales Associate Cashier
Target
Deptford , NJ
10.2015 - 12.2016
- Greeted customers and provided exceptional customer service.
- Adhered to company initiatives and achieved established goals.
- Processed credit card transactions quickly and securely.
- Built and maintained relationships with peers and upper management to drive team success.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered customer inquiries regarding product features, pricing, and availability.
- Collected payments and provided accurate change.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Cleaned shelves, counters and tables to maintain organized store.
Education
High School Diploma -
Woodrow Wilson High
Camden 05-2003
Languages
Spanish
Professional
Timeline
CMS LEAD
Loomis Armored
04.2021 - Current
ASO
Ross Stores
10.2020 - 03.2021
ASM
Family Dollar
11.2016 - 04.2019
Retail Sales Associate Cashier
Target
10.2015 - 12.2016
High School Diploma -
Woodrow Wilson High