Hi, I’m
Karmella Lee
Healthcare Professional, RN
Mt. Laurel,NJ
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and out-patient care services. Proven to remain calm under pressure. Exhibits leadership skill managing high acuity of care patients in high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Beyond clinical expertise, enjoys the challenge of business ventures related to marketing and sales of product or services
within the healthcare industry. Highly skilled forecasting projected outcome, following trends, accurate updates,
data collection, and revision of action plan as needed. Ongoing assessment of strategic planning endeavors are managed with exceptional communication abilities. Detail oriented keeping a finger on the pulse of daily operations, while managing short term, long term goals and aligning them with relevant business strategies.
Overview
33
years of professional experience
Work History
South Jersey Neuro Care, PA, Medford, NJ
RN, Director of Marketing & Sales
2001.01 - 2016.04 (15 years & 3 months)
Job overview
- Consultant to develop brand concept for new medical practice specializing in Neurology and Pain Management.
- Hired as visionary Talent, who worked closely with construction foreman to execute functional floor plan, keep costs within budget, meet deadlines for completion of phase I, phase II construction.
- Worked from ground zero to procure state of the art facility, placed emphasis on patient experience.
- Move patients away from stereotypical cold clinical environment
- Provide sensory conscious spaces to reduce external stressors;
- * each room features a relaxing visual theme
- * optional, aromatherapy, sound therapy
- Organized patient flow to optimize privacy
- Coordinated calming color palette throughout office motif
- Offer comfortable seating
- Provide easy access at entrance way, receptionist desk, restroom
Virtua Memorial Hospital Of Burlington County, Mt. Holly, NJ
NICU Registered Nurse
1997.03 - 2001.06 (4 years & 3 months)
Job overview
- Preceptor train and assess new staff
- Instructor for Neonatal Advance Resuscitation Life Support course
- Create curriculum/teach neonatal IV certification course
- Please refer to previously noted work experience related to NICU
Marc S. Cohen, M.D., FACS, Voorhees , NJ
Independent Consultant
1997.02 - 1998.02 (1 year)
Job overview
- Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
- Analyzed problematic areas to provide recommendations and solutions.
- Researched latest market trends to provide current knowledge to clients.
- Created and developed detailed work plans to meet business priorities and deadlines.
- Organized and analyzed primary and secondary research to understand industry, market and company trends.
Richard L. Dolsky M.D., Philadelphia , PA
Independent Contractor
1996.02 - 1997.03 (1 year & 1 month)
Job overview
- Collaborated closely with physician to better understand scope of project.
- Evaluated trends to understand competitive environments and assess current strategies.
- Consulted with customers to assess needs and propose optimal solutions
- Evaluated trends to understand competitive environments and assess current strategies
- Generated reports detailing findings and recommendations
Bristol Myers Squibb, Southern NJ, NJ
Pharmaceutical Sales Representative
1995.03 - 1996.03 (1 year)
Job overview
- Engaged clients in informational program discussions and presentations by providing value-added education and product benefits to grow product volume.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Achieved individual, territory and company goals for sales, market share, call metrics and sample distribution.
- Developed and implemented strategically sound business plans and tactical strategies.
- Educated physicians and pharmacists on drug use, benefits, dosage and risks.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Serviced existing accounts on regular basis to maximize revenue.
- Proactively managed client correspondence and recorded tracking and communications.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Demonstrated products and specific features at customer locations and special events.
- Developed and implemented effective marketing plans involving regular physician visits to increase sales of drugs 15%.
Memorial Hospital Of Burlington County, Mt. Holly, NJ
NICU Registered Nurse
1984.10 - 1995.03 (10 years & 5 months)
Job overview
- Communicated with family members and loved ones to provide information about patient care, treatments and medical options.
- Administered medications and fluids and checked vital signs on critically ill newborns.
- Provided high level of quality care for each and every patient in 10-bed neonatal ICU unit.
- Followed policies, procedures and hospital regulations for protocol compliance and patient safety.
- Assessed, evaluated and cared for neonate and pediatric patients.
- Crafted tailored nursing care plan for each patient and evaluated it daily for effectiveness.
- Conducted patient assessments, recorded vitals and analyzed records and charts to define care requirements.
- Provided targeted care and treatment to NICU patients.
- Delivered outstanding patient care in NICU critical care units.
- Guided and educated patients and caregivers on diagnoses, disease management, preventive measures, medication use and self-care to foster consistency in care administration.
- Guided patients, caregivers and family members on plans of treatment and helpful resources available locally to support care.
- Triaged patients and delegated treatment needs to qualified staff and specialized departments.
- Coordinated with healthcare staff from various disciplines to devise, carry out and manage personalized care plans to benefit patient health and recovery.
- Trained and coached new employees on protocols and best practices to promote ideal patient outcomes.
- Assessed and managed various patient treatments for numerous patient diagnoses from sepsis to acute respiratory distress.
- Maintained energy and enthusiasm in fast-paced environment.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Provided targeted care and treatment to critically ill patients
- Delivered outstanding patient care in a level II NICU.
Education
Helene Fuld School of Nursing , Trenton, NJ
Diploma from RN Diploma Program
06.1981
Burlington City High School , Burlington, NJ
High School Diploma
06.1978
Skills
- Team Recruiting and Hiring
- Marketing Program Management
- Marketing Strategy Development
- Brand Development
- Intravenous therapy
- Key decision making
- Medical evaluation
- Marketing and advertising
- Strategic planning
- Administering immunizations
- Women's health exams
- Patient Management
- IV setup
- Precepting
- Strong clinical judgment
- Medical consultation
- Branding
Accomplishments
Published Author;
The Nursing Spectrum Magazine,
Issue, July 28, 1996
- "The Pear Who Wanted To Be An Hour Glass"
U.S. Patent Holder;
- Utility Patent # 4,893,955
Therapeutic Scrubbing Mitten
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
RN, Director of Marketing & Sales
South Jersey Neuro Care, PA
2001.01 - 2016.04 (15 years & 3 months)
NICU Registered Nurse
Virtua Memorial Hospital Of Burlington County
1997.03 - 2001.06 (4 years & 3 months)
Independent Consultant
Marc S. Cohen, M.D., FACS
1997.02 - 1998.02 (1 year)
Independent Contractor
Richard L. Dolsky M.D.
1996.02 - 1997.03 (1 year & 1 month)
Pharmaceutical Sales Representative
Bristol Myers Squibb
1995.03 - 1996.03 (1 year)
NICU Registered Nurse
Memorial Hospital Of Burlington County
1984.10 - 1995.03 (10 years & 5 months)
Helene Fuld School of Nursing
Diploma from RN Diploma Program
Burlington City High School
High School Diploma
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