Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
Work History
Maswer
Vance, AL
11.2023 - 01.2025
Guided staff through comprehensive training modules.
Operated equipment and machinery according to safety guidelines.
Quality control : inspect and log items
Delivered vehicles securely to specified locations.
Coordinated effectively with leadership and colleagues for accurate outcomes.
Ensure completion of tasks in alignment with Mercedes standards.
Completed routine maintenance and repair.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Maintained updated knowledge through continuing education and advanced training.
Tech 1 EOL
Akka Technologies
Vance, AL
07.2021 - 11.2023
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Operated equipment and machinery according to safety guidelines.
Conducted routine maintenance.
Worked effectively in team environments to make the workplace more productive.
Identified needs of production promptly and efficiently.
Work closely with team members to achieve deadlines.
Maintained updated knowledge through continuing education and advanced training.
Senior Plant 2
Road & Rail Services Inc
Vance, AL
10.2020 - 07.2021
Worked effectively in team environments to make the workplace more productive.
Operated equipment and machinery according to safety guidelines.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Ensured safe transit of cars to required sites.
Maintained alignment with corporate protocols and guidelines.
Team Leader
The Maids
Homewood, AL
01.2016 - 09.2020
Facilitated training sessions for new employees on company policies and procedures.
Implemented strategic plans to enhance team performance and productivity.
Managed the team to maintain a positive work environment.
Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
Participated in regular meetings with senior leadership to provide updates on team progress.
Established clear expectations for employees, providing guidance when needed.
Maintained daily inventory to facilitate successful material distribution.
Resolved customer complaints and issues promptly, ensuring high levels of satisfaction..
Maintained positive working relationship with fellow staff and management.
Greeted customers promptly and responded to questions.
Processed transactions accurately and efficiently.
Addressed customer questions and concerns regarding services.
Assistant Manager
Sally's Beauty Supply
Inverness, AL
08.2007 - 11.2015
Collaborated with management on developing strategic plans for achieving business goals.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Process Inventory and ordering supplies as needed.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Supervised daily operations including assisting in scheduling shifts, assigning duties.
Managed customer service inquiries and complaints in a timely manner.
Created reports on sales trends, inventory levels, and financial data.
Produced thorough, accurate and timely reports of project activities.
Monitored employee attendance records, timekeeping, and payroll information.
Completed day-to-day duties accurately and efficiently.
Approached customers and engaged.
Education
Some College (No Degree) - Biology
Lawson State Community College
Birmingham, AL
Skills
Organization
Supervision and leadership
Excellent communication
Multitasking
Teamwork
Work independently
Timeline
Maswer
11.2023 - 01.2025
Tech 1 EOL
Akka Technologies
07.2021 - 11.2023
Senior Plant 2
Road & Rail Services Inc
10.2020 - 07.2021
Team Leader
The Maids
01.2016 - 09.2020
Assistant Manager
Sally's Beauty Supply
08.2007 - 11.2015
Some College (No Degree) - Biology
Lawson State Community College
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Member of the Supervisory Board at MASWER, AGMember of the Supervisory Board at MASWER, AG