Karmyn Fernandez
Roy,UT
Summary
Dynamic professional with experience at IRS and Cogir of Lotus Park, excelling in confidentiality handling and communication. Proven ability to enhance data accuracy and foster strong client relationships through customized wellness plans. Recognized for improving office efficiency and organizing engaging community events, ensuring a supportive environment for all.
Overview
2
2
years of professional experience
Work History
General Clerk
IRS
Ogden, UT
12.2024 - Current
- Supported team members with various administrative tasks, contributing to a well-functioning office environment.
- Ensured confidentiality of sensitive information by adhering to company policies regarding document handling procedures and data protection protocols.
- Improved data accuracy by diligently maintaining records and updating information in databases.
- Assisted with financial tasks including invoice processing, expense tracking, and budget preparation to maintain accurate financial records.
- Increased efficiency by cross-training in various administrative roles for better coverage during absences or high-demand periods.
- Maintained supplies inventory by regularly checking stock levels and placing orders when necessary to prevent shortages.
Loan Processor
Dollar Loan Center
Syracuse, UT
05.2024 - 12.2024
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
- Assisted clients in understanding complex financial documents required for completing their loan applications successfully.
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Promoted a positive work environment through effective communication skills and teamwork initiatives.
Lifestyle Assistant
Cogir of Lotus Park
Ogden, UT
08.2023 - 05.2024
- Built strong relationships with clients, fostering trust and loyalty through excellent communication skills and consistent followups.
- Maintained strict confidentiality standards when handling sensitive client information, ensuring privacy and trustworthiness.
- Developed customized wellness plans to improve clients'' overall health and wellbeing.
- Organized special events and workshops for clients, promoting engagement and a sense of community among participants.
- Spent time getting to know each resident by doing an interview about their life
Education
Social Work
Weber State University
Ogden, UTSkills
- Filing systems
- Confidentiality handling
- Document scanning
- Communication
- Building Relationships
- Care Giver
- Planning/ Organzing
Service
- I have completed multiple service opportunities like at the after school kids program in Roy, where I helped with homework, and ensuring they had fun after school activities.
- Going to St. Benedict’s helping with the food drop, and talking with the residents. As well as helping them with their groceries.
Timeline
General Clerk
IRS
12.2024 - Current
Loan Processor
Dollar Loan Center
05.2024 - 12.2024
Lifestyle Assistant
Cogir of Lotus Park
08.2023 - 05.2024
Social Work
Weber State University