Karmyn Randall
Barre,MA
Summary
Detail-oriented with experience providing direct patient care and office management in busy dental practices. Trained in sterilization procedures and patient relations. Highly skilled in dental radiography and patient charting. Highly organized Client Service Representative possesses strong communication, problem-solving, and multitasking skills. Skilled in building strong relationships with clients and providing quality service.
Overview
6
6
years of professional experience
Work History
Dental Assistant
Vaughn Johnson Orthodontics
07.2023 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Client Service Representative
TBK Bank
08.2021 - 07.2023
- Handled sensitive client information with discretion, ensuring confidentiality at all times.
- Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
- Managed incoming calls, providing prompt and accurate information to clients about products and services.
- Maintained accurate record-keeping with proactive attention to client information updates.
Paraprofessional
Bayfield School District
09.2019 - 08.2021
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Parts Manager
Delhur Industries
03.2018 - 08.2019
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Increased efficiency in the parts department by implementing an improved inventory management system.
Education
No Degree - Business Administration
Fort Lewis College
Durango, CODental Hygiene -
Howard College
Bachelors of Science Accounting
University of Phoenix
Tempe, AZ05.2027
High School Diploma -
Pagosa Springs High School
Pagosa Springs, CO06.2017
Skills
- Professionalism and Etiquette
- Appointment Scheduling
- Electronic Charting
- Patient Services
- Client Relations
- Client Support
- Complaint Handling
- Relationship Building
- Account updating
- Payment Processing
- Customer Support
- Customer Focus
Additional Information
I currently am attending the University of Phoenix to achieve my goal in having my degree in Bachelors of Science in Accounting. I will graduate the spring of 2027. This degree will allow me to become more knowledgeable with accounts and business.
Timeline
Dental Assistant
Vaughn Johnson Orthodontics
07.2023 - Current
Client Service Representative
TBK Bank
08.2021 - 07.2023
Paraprofessional
Bayfield School District
09.2019 - 08.2021
Parts Manager
Delhur Industries
03.2018 - 08.2019
No Degree - Business Administration
Fort Lewis College
Dental Hygiene -
Howard College
Bachelors of Science Accounting
University of Phoenix
High School Diploma -
Pagosa Springs High School
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