Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Care Coordinator
Denton County MHMR Center
Denton, TX
2021.11 - Current
Maintained accurate client records in accordance with agency policies and procedures.
Coordinated with other health professionals to develop individualized plans of care for patients.
Educated clients on available resources and services within their communities.
Maintained communication between the family and caregiver and other involved parties regarding the patient's condition.
Provided crisis intervention services when needed.
Conducted initial assessments and evaluations of patient's needs.
Facilitated referrals to community resources such as housing, transportation, employment opportunities.
Investigated and reported issues relating to patient care and conditions which might hinder patient well-being.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Actively participated in staff meetings discussing best practices in patient care coordination.
Crisis Residential QMHP
Denton County MHMR
Denton, TX
2020.12 - 2021.11
Evaluated client needs and provided appropriate referrals to community agencies or mental health professionals.
Provided crisis intervention services to individuals in need of emotional support and guidance.
Responded quickly and effectively when emergency situations arose; managed high stress environments with professionalism.
Facilitated group sessions to assist clients in developing coping mechanisms for dealing with crisis situations.
Maintained accurate records of all case notes, progress reports, and other documentation related to client care.
Developed individualized treatment plans tailored to the specific needs of each client.
Collaborated with other healthcare providers such as psychiatrists, psychologists, social workers, and primary care physicians to ensure comprehensive care for clients.
Created educational materials designed to help individuals identify signs of distress within themselves or others.
Developed safety plans to minimize crisis risk and intervene with specific procedures.
Applied abilities in techniques like active listening and collaborative problem-solving to make positive impact.
Collected and documented information from clients about concerns and available contextual details.
Facilitated weekly group sessions focused on various issues to help groups and individuals.
Compiled community resources for housing to assist patients with mental health or substance abuse recovery.
Direct Support Professional
Denton State Supported Living Center
Denton, TX
2015.07 - 2020.12
Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
Accompanied individuals on outings to promote independence and integration into the community.
Maintained clean and well-organized environment for client happiness and safety.
Assisted individuals in learning and developing new skills.
Supervised medication administration, personal hygiene and other activities of daily living.
Provided guidance and support to ensure safety of individuals served.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Used approved crisis intervention techniques in emergency situations.
Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
Documented current patient information to update vital signs, behaviors, and eating habits.
Collaborated with other staff members to develop individualized service plans for each participant.
Assisted individuals in development of social skills to become integrated in community.
Advocated for disabled individuals to foster communication and self-expression and achieve goals.
Education
Bachelor of Science - Human Development And Family Studies
Texas Woman's University
Denton, TX
2018-12
Skills
Multidisciplinary team collaboration
Process Improvements
Documentation proficiency
Organizational Skills
Timeline
Care Coordinator
Denton County MHMR Center
2021.11 - Current
Crisis Residential QMHP
Denton County MHMR
2020.12 - 2021.11
Direct Support Professional
Denton State Supported Living Center
2015.07 - 2020.12
Bachelor of Science - Human Development And Family Studies
Texas Woman's University
Similar Profiles
SHELLEY SANTAMARIASHELLEY SANTAMARIA
Consumer Benefits Team Lead at Denton County MHMR CenterConsumer Benefits Team Lead at Denton County MHMR Center
Qualified Mental Health Professional (Crisis Residential Unit) at Denton County MHMR CenterQualified Mental Health Professional (Crisis Residential Unit) at Denton County MHMR Center