Karnell Steele
Fircrest,WA
Summary
Talented consultant skilled in sales, production and process control. Excellent listener with the ability to see the needs of others to offer proper assistance and solutions. Possesses a high degree of integrity and an outstanding work ethic, as well as strong leadership qualities.
Overview
28
28
years of professional experience
3992
3992
years of post-secondary education
Work History
Client Relationship Consultant 4
US Bank
09.2014 - Current
- Established consumer and business relationships while originating loans, refinancing homes and building lines of credit.
- Assisted managers with coaching team members to achieve goals.
- Trusted advisor to customers and team.
- Versed in reading reports and using them to meet goals.
- Conducted workshops to train staff on new tools and methodologies.
- Mentored junior consultants in effective consulting techniques and client relations.
- Provided advice on operational processes, business development initiatives, organizational changes and other areas of improvement.
- Monitored operations and reviewed records and metrics to understand company performance.
School & Community Volunteer
06.2013 - 09.2014
- Supervised and helped educate kids in the Tacoma Public School system.
- Ministered to adults and youths in the Steilacoom/Lakewood area.
Sales Professional
Summit Packaging, Inc
08.2010 - 06.2013
- Emphasized product features based on analysis of customers’ needs.
- Maintained friendly and professional customer interactions.
- Organized joint sales calls with current customers and outside vendors.
- Planned and organized routes within territory to maximize efficiency and time in the field.
Self Employed - Licensed Insurance Producer
01.2010 - 08.2011
- Developed marketing and sales plan to build business to business accounts and personal accounts.
- Advised and recommended the best product per customers' specific needs.
Production Scheduler, Inside Sales, Data Entry
OrePac Building Products
03.1998 - 10.2009
- Monitored schedules for many projects and expedited delivery to customers in a timely manner.
- Developed and shared best practices across the company, including new computer software systems.
- Mentored, coached and trained numerous team members.
- Identified inefficiencies and made recommendations for process improvements.
- Acted as a liaison between outside sales representatives and accounts.
- Conducted business to business telephone sales.
- Contacted new and existing customers to discuss how their needs could be met with specific products and services.
Education
Certificate of Completion - Computers
Business Computer Training Institute
High School Diploma - Business Administration and Management
Steilacoom High School
Skills
- Client Relationships
- Team Building
- Community Involvement
- Personable
- Procedure Development
- Strategic Planner
- Multitasking and organization
- Adaptable leadership
Accomplishments
- Served as Trustee and Secretary/Treasurer on the Board of Directors for Young Westerners Club which is a teaching organization for the Western Building Materials Association. Conducted seminars and taught classes to groups of individuals including customers, fellow employees and business owners.
- Served as President of the Hunters Prairie Homeowners Association.
Timeline
Client Relationship Consultant 4
US Bank
09.2014 - Current
School & Community Volunteer
06.2013 - 09.2014
Sales Professional
Summit Packaging, Inc
08.2010 - 06.2013
Self Employed - Licensed Insurance Producer
01.2010 - 08.2011
Production Scheduler, Inside Sales, Data Entry
OrePac Building Products
03.1998 - 10.2009
Certificate of Completion - Computers
Business Computer Training Institute
High School Diploma - Business Administration and Management
Steilacoom High School