Karol Guzman
San Francisco,CA
Summary
I offer friendly and professional customer service to all guest. I'm great at multitasking especially in high-paced environment. Understanding with guest interaction with their guest. When learning something new I have the ability to learn quickly and adapt quickly to new tasks. I hold myself with accountability with the responsibilities I'm handed with.
Overview
4
4
years of professional experience
Work History
Server and Bartender
Nopalitosf
San Francisco, CA
06.2022 - Current
- Communicate with the kitchen staff about dietary restrictions.
- Trained new servers with food handling.
- I have always followed healthy guidelines.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Memorizing people's allergies
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Kept bar stocked with liquors, juices and garnishes for drinks.
Education
Some College (No Degree) - Nursing Education
City College of San Francisco
San Francisco, CAHigh School Diploma -
George Washington High School
San Francisco, CA06-2023
Skills
- Customer service
- Food safety
- Menu knowledge
- Communication skills
- Adaptability
- Employee training
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Table bussing
- Food running
- Team collaboration
- Performance improvement
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Server and Bartender
Nopalitosf
06.2022 - Current
High School Diploma -
George Washington High School
Some College (No Degree) - Nursing Education
City College of San Francisco