Karol Rodriguez Rosales
West Simsbury
Summary
Driven college student with hands-on experience in the service industry and a strong foundation in time management and leadership. Skilled in communication and problem-solving within fast-paced, collaborative settings. Focused on academic growth and dedicated to contributing to a diverse university community.
Overview
4
4
years of professional experience
Work History
Head Waiter
Bush League Sports Tavern
Oklahoma City
01.2026 - Current
- Developed and executed sales strategies to align with customer needs and increase revenue.
- Implemented cross-selling processes to enhance product or service offerings based on customer requirements.
- Reviewed daily, weekly, and monthly sales reports to assess progress toward established targets.
Front of House Team Leader
Mesero
Oklahoma City
04.2025 - Current
- Trained new team members on cash register operations, stock procedures, and customer service standards to enhance team readiness.
- Resolved customer concerns by delivering exceptional service and support.
- Guided customers in product selection, addressing inquiries with prompt and effective solutions.
- Executed accurate sales transactions through point-of-sale systems to ensure customer satisfaction.
Front of House Associate
Toledos Mexican Grill
Mustang
08.2023 - 04.2025
- Achieved top-tier tips by demonstrating exceptional attentiveness to diner preferences.
- Collaborated with management to resolve customer issues, increasing overall satisfaction.
- Managed peak hour operations through strategic communication and coordination.
- Trained new associates on customer service techniques to improve service quality.
Tax Intern
Edward L Spencer Jr. CPA
Oklahoma City
03.2022 - 03.2022
- Gathered necessary tax documentation through effective client communication, streamlining the preparation process.
- Assisted senior accountants with data entry and bookkeeping tasks, improving overall accuracy of financial records.
- Organized financial documents for client meetings and audits, ensuring compliance and facilitating smoother processes.
Education
Some College (No Degree) - Psychology
Oklahoma City Community College
Oklahoma City, OK03-2026
Some College (No Degree) - Psychology
University of Oklahoma
Norman, OKHigh School Diploma -
Mustang High School
Mustang, OK05-2024
Skills
- Cross-functional communication
- conflict resolution
- high emotional intelligence
- analytical decision maker
- consultative selling
- social media content management
- proficiency in video/photography editing software
- bilingual communication
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Limited
Small Bussiness
Founder & Photographer — K’sCollective
Self-Owned Small Business | 2025 - present
Founded and operate K’sCollective, a photography business specializing in portrait, branding, and lifestyle photography within the local community. Manage client communication, creative direction, scheduling, editing, and brand marketing. Developed strong skills in professional communication, conflict resolution, entrepreneurship, and client relations while building and maintaining a consistent client base.
Timeline
Head Waiter
Bush League Sports Tavern
01.2026 - Current
Front of House Team Leader
Mesero
04.2025 - Current
Front of House Associate
Toledos Mexican Grill
08.2023 - 04.2025
Tax Intern
Edward L Spencer Jr. CPA
03.2022 - 03.2022
Some College (No Degree) - Psychology
Oklahoma City Community College
Some College (No Degree) - Psychology
University of Oklahoma
High School Diploma -
Mustang High School