Karol Sanchez Palacios
Mililani,Hawaii
Summary
Dynamic leader with a proven track record at Da Seafood Cartel, enhancing customer satisfaction and sales through exceptional guest service and upselling techniques. Skilled in food safety and team collaboration, demonstrated by training servers and managing projects with meticulous attention to detail. Achieved significant improvements in service efficiency and safety standards.
Overview
7
7
years of professional experience
Work History
Server Supervisor
Da Seafood Cartel
09.2023 - Current
- Trained new servers on company policies, procedures, and best practices for exceptional guest service.
- Demonstrated strong attention to detail when handling cash transactions, ensuring accurate billing for customers'' meals while maintaining security measures at all times.
- Contributed to increased sales with upselling techniques, effective menu presentation, and knowledge of specials.
- Enhanced customer satisfaction by providing efficient and friendly service to guests.
- Maintained a clean, safe, and organized work environment by adhering to hygiene standards and restaurant policies.
- Collaborated with kitchen staff to ensure timely delivery of food orders while maintaining high-quality standards.
Assistant Store Manager
Juicdlife
03.2023 - 09.2023
- Managed opening and closing procedures.
- Assisting with weekly inventory and purchasing.
- Responsible for daily prep and line maintenance.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily.
- Responsible for line assembly during service.
Legislative Consultant
Senado De La República México
07.2018 - 12.2022
- Managed multiple projects simultaneously while maintaining strict attention to detail and adherence to deadlines.
- Delivered high-quality written reports summarizing key findings from research activities and offering actionable insights for clients.
- Monitored ongoing legislation, keeping clients well-informed about potential impacts to their industries or interests.
- Worked as a liaison between citizens and government entities for varies social programs.
Education
Bachelor of Science - Law
Universidad Del Valle De México
Mexicali, Baja California04-2015
Skills
- Food safety
- Guest service
- Strong leadership
- Teamwork and collaboration
- Attention to detail
- Problem-solving abilities
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Server Supervisor
Da Seafood Cartel
09.2023 - Current
Assistant Store Manager
Juicdlife
03.2023 - 09.2023
Legislative Consultant
Senado De La República México
07.2018 - 12.2022
Bachelor of Science - Law
Universidad Del Valle De México
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