Karol Stofcik
Apopka,FL
Summary
Achieved exceptional client retention and referrals at Hair Cuttery by leveraging outstanding customer service and up-to-date product knowledge. Was successful in achieving goals needed to level jump. Excelled in multitasking and maintaining attention to detail, contributing to a peak week of $1,600 in services. Demonstrated strong organizational skills and a knack for trend awareness, significantly enhancing client satisfaction and team support at Hair Cuttery.
Overview
11
11
years of professional experience
Work History
Stylist
Hair Cuttery
College Park
02.2022 - Current
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Average weekly services $1,100, best week ever $1,600
- Average weekly retail sales $100
- Average weekly requests 20
Personal Assistant
Stella Luca Salons
Winter Park, FL
07.2021 - 02.2022
- Greeted clients and prepared them for services.
- Washed, blow dried and styled clients.
- Applied roots, shadow blends, and all-over colors.
- Kept inventory and restocked supplies.
Server
Bahama Breeze
Altamonte Springs, FL
01.2015 - 10.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Texas Roadhouse
Killeen, TX
02.2013 - 11.2014
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Cosmetology - Cosmetology
AVEDA
Winter Park, FL06.2021
Skills
- Customer Service
- Product Knowledge
- Multitasking and Organization
- Attention to Detail
Timeline
Stylist
Hair Cuttery
02.2022 - Current
Personal Assistant
Stella Luca Salons
07.2021 - 02.2022
Server
Bahama Breeze
01.2015 - 10.2018
Server
Texas Roadhouse
02.2013 - 11.2014
Cosmetology - Cosmetology
AVEDA