Summary
Overview
Work History
Education
Skills
Timeline
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Karole Faust-Scherberger

Phoenix,AZ

Summary

Persuasive Sales Representative with more than ten years of success maintaining revenue growth among assigned accounts. Proficient in using CRM to process and track sales orders. Successful developing new business by upselling current accounts and cultivating new clients. Exceptional track record of goal achievement and stellar performance.

Overview

10
10
years of professional experience

Work History

Digital Sales Executive

FedEx Services
04.2018 - Current
  • Ambassador's Club Award Winner for Fiscal Year 2023
  • President's Club Award Winner for Fiscal Year 2022
  • Prepared and delivered sales presentations to businesses to sell products and services.
  • Made outbound calls to existing customers to gain additional business.
  • Used consultative sales techniques to pinpoint customers' additional needs and gain both short-term and long-term business.
  • Used cold calling to reach out to local business owners who may be needing new shipping and receiving partners.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Developed sales leads and uncovered new business opportunities through prospecting and cold calling.

Multi-Channel Sales Associate

DHL Express
01.2016 - 04.2018
  • Served customers with knowledgeable, friendly support.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Worked with team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Set and achieved company defined sales goals.
  • Contributed to team objectives in fast-paced environment.

Lead Qualification Specialist

DHL Express
01.2014 - 04.2016
  • Pre-screened sales leads prior to sending to sales reps for consideration.
  • Developed and implemented onboarding and orientation programs for new employees.
  • Provided training to new employees
  • Collaborated with sales reps to identify types of leads needed.
  • Responsible for cold calling potential leads based on data received from various sources.
  • Qualified leads based on revenue potential and assigned them to the appropriate sales channel.

Education

High School Diploma -

Sunnyslope High School
Phoenix, AZ

Skills

  • Revenue Growth
  • Performance Goals
  • Customer Loyalty
  • Site Visits
  • Store Displays
  • Digital Sales
  • Consultative Selling Techniques
  • Key Relationships

Timeline

Digital Sales Executive

FedEx Services
04.2018 - Current

Multi-Channel Sales Associate

DHL Express
01.2016 - 04.2018

Lead Qualification Specialist

DHL Express
01.2014 - 04.2016

High School Diploma -

Sunnyslope High School

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Karole Faust-Scherberger