Karoline Knapp
Oklahoma City,OK
Summary
Trusted employee with extensive work experience and a Master's Degree in Human Relations. Results-driven professional with a background in office management and in high-volume talent acquisition. Experienced in coordinating schedules, managing extensive communication, and building positive relationships. Skilled in candidate coordination, organization, and supporting efficient hiring processes.
Overview
16
16
years of professional experience
Work History
Talent Acquistion
Okana Resort and Hotel
Oklahoma City, Oklahoma
08.2025 - Current
- Managed full-cycle recruiting (sourcing, screening, interviewing, and hiring)
- Developed and posted job descriptions across multiple platforms
- Facilitated J-1 Internal program and development
- Sourced candidates through job boards, social media, and networking
- Built and maintained talent pipelines for future hiring needs
- Improved hiring processes to increase efficiency and candidate experience
- Ensured compliance with hiring laws and company policies
- Built a pipeline of qualified candidates through proactive outreach
HR Coordinator
Okana Resort and Hotel
Oklahoma City, Oklahoma
03.2025 - Current
- Onboarding new curators
- I-9 Documentation experience
- ICSMS, Workday Recruit knowledge and understanding
- Workday knowledge and understanding
- Maintain employee records in compliance with applicable laws and regulations.
Office Manager
Dr. Teresa Shavney
Oklahoma City, OK
02.2017 - 01.2024
- Handled scheduling and managed timely and effective allocation of resources and calendars
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day
- Delegated work to staff, setting priorities and goals
- Resolved patient inquiries in a timely manner while maintaining positive relationships with patients
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives
Graduate Assistant
University of Oklahoma Ticket Office
Norman, Oklahoma
05.2013 - 07.2015
- Coordinated with other departments to ensure efficient delivery of services
- Created and edited ticketing applications for all sports, bowl games and tournaments
- Oversaw student workers and helped manage their day-to-day duties
- Ran and managed all student ticket gates on game-days
Student Worker
University of Oklahoma Athletic Ticket Office
Norman, OK
09.2010 - 05.2013
- In-office customer service and account management
- Player/guest relations
- Event staff at numerous sporting events and concerts
Education
Master of Science - Human Relations
University of Oklahoma
Norman, OK05-2015
Bachelor of Arts - English-Writing. Minors in Classics & Art History
University of Oklahoma
Norman, OK12-2012
Skills
- Full-Cycle Recruiting
- Workflow planning
- Offer Letters and requisition management
- Candidate evaluation
- Background checks
- Conflict resolution trained
- Hiring fairs and interview skills
- Scheduling and calendar management
Timeline
Talent Acquistion
Okana Resort and Hotel
08.2025 - Current
HR Coordinator
Okana Resort and Hotel
03.2025 - Current
Office Manager
Dr. Teresa Shavney
02.2017 - 01.2024
Graduate Assistant
University of Oklahoma Ticket Office
05.2013 - 07.2015
Student Worker
University of Oklahoma Athletic Ticket Office
09.2010 - 05.2013
Master of Science - Human Relations
University of Oklahoma
Bachelor of Arts - English-Writing. Minors in Classics & Art History
University of Oklahoma