Karolyn Conklin
Orange Park,FL
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Office Manager - Insurance Agent
Barbara Coleman State Farm Insurance
06.2013 - 03.2019
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance or personnel.
- Maintained computer and physical filing systems.
- Served as a liaison between the agent and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Processed life insurance claims
- Processed life insurance loans
- Processed tow claim reimbursements
Insurance Sales Representative
Chris Nickas State Farm Insurance
02.2010 - 06.2013
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Evaluated competitors' products and services to gain competitive advantage.
- Leveraged referrals from satisfied clients, capitalizing on word-of-mouth marketing to grow the book of business substantially over time.
- Developed comprehensive financial plans for clients, incorporating insurance products as part of a holistic strategy for managing risk.
- Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Top sales representative for banking products in Jacksonville
Insurance Sales Representative
Barbara Coleman State Farm Insurance
09.2005 - 09.2007
- Educated clients on various insurance products, empowering them to make informed decisions that suit their needs.
- Expanded the company''s client base through targeted outreach and networking efforts.
- Collaborated with underwriters to customize policies and ensure accurate risk assessment.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Top sales representative for life insurance in 2006.
- Lead sales representative for banking products.
Education
High School Diploma -
Orange Park High School
Orange Park, FL06.1998
Skills
- Office Management
- Proposal Writing
- Decision-Making
- Managing Operations and Efficiency
- Customer Relationship Management
- Workflow Optimization
- Employee Supervision
- Training and coaching
- Data Entry
- Hiring and Training
- Computer Skills
- Performance reviewing
Certification
- 2-20 Resident General Lines License
- 2-15 Life, Health, and Variable Annuities License
Timeline
Office Manager - Insurance Agent
Barbara Coleman State Farm Insurance
06.2013 - 03.2019
Insurance Sales Representative
Chris Nickas State Farm Insurance
02.2010 - 06.2013
Insurance Sales Representative
Barbara Coleman State Farm Insurance
09.2005 - 09.2007
High School Diploma -
Orange Park High School
- 2-20 Resident General Lines License
- 2-15 Life, Health, and Variable Annuities License
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