Karolyn C. Herrera V.

• Directed process mapping initiatives that streamlined operations in the Commercial Support Region of our GBS, improved efficiency, and increased revenue by over $80k while saving more than 2000 internal hours and identified more than +90 improvement opportunities across all domains.
• Owner of training and mentoring teams as the lead of our CI Community of Practice, offering foundational CI courses based on Lean Six Sigma White and Yellow Belt practices. All materials development were part of my responsibilities.
• Created the organization's CI Project Framework and Lifecycle, which is used globally for CI projects/initiatives, synthesizing Lean Six Sigma DMAIC methodology and Scrum Agile techniques. This framework provides a disciplined yet flexible approach to managing CI projects, enhancing overall project efficiency.
• Implemented Lean Six Sigma methodologies in cost-saving initiatives, such as improving an order form in Excel, resulting in revenue recovery of over $80k for the Order Management domain.
• Led the development of the organization's CI Education Framework, poised for seamless integration on a global scale. This framework is designed to leverage CI knowledge, catering to individuals at all proficiency levels, from foundational to advanced, underpinned by Lean Six Sigma methodologies.
• Proven ability to balance competing priorities, ensure sustainability in process improvements, communicate benefits to stakeholders, navigate complex organizational structures, measure impact on business performance, and contribute to digitization and automation projects.

Overall, my experience as a Senior Analyst in Operational Excellence reflects a strategic, collaborative, and results-driven approach to continuous improvement, making significant contributions to organizational success and efficiency.

Held a key role in providing insightful HR data analysis to Business Partners and internal stakeholders. Leveraging advanced tools such as Visier Dashboards, OBIEE (Business Intelligence) my responsibilities included:

• Data Analysis & Reporting: delivery of employee data analysis to HR Business Partners, employing sophisticated tools like Visier Dashboards, OBIEE, and Office 365. This involved translating raw data into meaningful insights to inform strategic decision-making.
• Training and Revamp of Visier Dashboards: Led the Training and Re-Vamp initiative for Visier Dashboards. This project involves refining existing dashboards and conducting comprehensive training sessions to empower teams in harnessing the full potential of the tool. Additionally, expanding data analysis capabilities through Power BI to offer customized, in-depth analyses to internal customers.
• Collaborative Projects with Other Brands and Functions: Provided valuable assistance to other Brands and Functions in the implementation of new internal platforms dedicated to employee data. Contributed to functionalities specifications related to Personas, Work Structures, and other organizational information.