Karrea Wright

• Monitored patient progress and provided emotional support.
• Collected and analyzed patient feedback to evaluate quality of care.
• Entered details into 3 computer systems and managed the database of information.
• Helped clients set appointments, discussed plans, and followed up to check on concerns.
• Assisted patients in navigating complex healthcare systems and procedures to reduce emotional strain.
• Advocated for patient rights and access to support resources in healthcare settings.
• Worked with over 5 hospitals and facilities to outline discharge plans.
• Facilitated communication between healthcare providers and patients to ensure seamless care transitions.
• Developed and maintained relationships with community organizations to enhance patient referral processes.

• Assisted in maintaining 7 product displays, enhancing visual appeal, and promoting sales opportunities.
• Collaborated with team members to achieve sales goals and improve customer engagement strategies.
• Implemented promotional strategies, contributing to increased foot traffic and customer interest.
• Analyzed sales trends to provide insights for optimizing product placement and inventory decisions.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Prepared merchandise for the sales floor by pricing and tagging.

• Drove store revenue by offering customers accessories and related purchases to complete selections.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Helped customers locate products and checked store system for merchandise at other sites.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Prepared merchandise for sales floor by pricing or tagging.
• Set and achieved company defined sales goals.
• Contributed to team objectives in fast-paced environment.
• Delivered exceptional customer service, fostering a welcoming atmosphere for shoppers.
• Assisted in inventory management, ensuring accurate stock levels and timely replenishment.

Operated and maintained testing equipment.

• Repaired faults, reassembled products, and completed additional tests.
• Trained other workers in inspection and testing procedures.
• Examined products for imperfections and defects.
• Followed standard operating procedures for inspections and tests.
• Followed safety protocols while handling hazardous materials.
• Updated quality control records and reports.
• Coordinated quality assurance testing procedures to ensure compliance with regulatory standards.
• Constantly updated 3 data entry sites/ spreadsheets
• Developed and implemented testing protocols to enhance operational efficiency and accuracy.
• Trained staff on testing procedures and quality assurance measures, enhancing team performance.

• Engaged with customers to build rapport and promote long-term loyalty for increased sales.
• Trained and supervised new employees to apply best practices in customer service and store operations.
• Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
• Implemented loss prevention strategies to minimize store shrinkage.
• Submitted reports to senior management to aid in business decision-making and planning.
• Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
• Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
• Managed daily store operations, ensuring optimal customer experience and satisfaction.
• Oversaw inventory management, including stock replenishment and visual merchandising standards.