Karren Rathmanner
Lake Oswego,Oregon
Summary
Experienced Sales Support Specialist offering strong background in customer relationship management, sales data analysis and sales strategy development. Possess solid skills in cross-functional team coordination, problem-solving, and strategic planning. Demonstrated ability to boost sales through effective support services and innovative solutions. Committed to improving overall business processes and building continuous client relationships.
Overview
40
40
years of professional experience
Work History
Sales Support Specialist
U.S. Bakery (Franz Bakery)
Portland, Oregon
08.2009 - 07.2022
- Built and submitted accurate pricing contracts to major customers to drive sales and growth.
- Monitored and resolved pricing across multiple customers.
- Assisted customers with product inquiries and order processing.
- Resolved order issues by consulting with appropriate departments.
- Monitored industry news related to competitors' activities, prices, promotions.
- Managed multiple projects simultaneously while meeting deadlines.
Founder
A Child’s World of Wonder
Lake Oswego, OR
06.1998 - 02.2005
- Founder of a pre-school daycare business A Child’s World of Wonder.
- Developed education programs to enrich and progress the children’s learning growth.
- Developed a business plan that launched a successful, reputable business.
- Established accounting and tax programs for business.
Advertising Account Executive
US West Dex Yellow Pages
Portland, OR
04.1985 - 06.1998
- Contacted and networked to expand a base territory for US West Yellow Pages sales by 400%
- Received Presidential Award and 3 Vice Presidential Awards for sales achievement
- Received numerous Customer Service Awards for unsolicited positive customer feedback
- Developed and delivered telephone technique classes for US West customers and their employees (at no charge) – resulting in substantial increased sales
- Represented US West at Chambers of Commerce and SW Portland Rotary
- Sales / Public Relations / Customer Service
Customer Service Manager
Intel Corporation
Hillsboro, OR
08.1990 - 08.1991
- As Sales Development Manager for Intel interviewed, hired and trained employees to sell Intel after market products to retail customers and dealers throughout North America
- Scheduled and arranged product trainings; provided ongoing on-the-job coaching to sales staff
- Developed and delivered intensive off-site 3-day sales training seminar
- Mentored/coached top performing sales representatives who were promoted within one year
- Received the President’s Top Achievement Award (after only 9 months) at Intel for developing a new sales team of 15 individuals
- Sales Management
<ul><li>See above.</li></ul>
US West Dex Yellow Pages
Portland, OR
04.1985 - 08.1990
- See above.
Sales Support Specialist
Prudential Bache Securities
Portland, OR
11.1982 - 01.1985
- Interfaced (via telephone and in person) with Prudential Bache Securities clients to compile and explain financial reports, account status, and market trends
- Series 7 Securities Brokerage License
Education
Bachelor of Science - Accounting
Portland State University
Portland, Oregon, OR06-2009
Skills
- Effective leadership
- Motivated – goal oriented
- Excellent Customer support
- Skilled Time management
- Effective communication
- Accurate Project management
Civic Leadership
- Portland Rose Festival Assn.: Board of Directors (12 years), Management Committees, Founded a scholarship fund benefiting 5 organizations
- Lake Oswego School District Foundation; Board of Directors (1 year), serving on Fund Raising and Communications Committees; raised $1.5 million to “Invest In Teachers”
Accomplishments
Received Presidential Sales Award from U.S. West Direct
Timeline
Sales Support Specialist
U.S. Bakery (Franz Bakery)
08.2009 - 07.2022
Founder
A Child’s World of Wonder
06.1998 - 02.2005
Customer Service Manager
Intel Corporation
08.1990 - 08.1991
Advertising Account Executive
US West Dex Yellow Pages
04.1985 - 06.1998
<ul><li>See above.</li></ul>
US West Dex Yellow Pages
04.1985 - 08.1990
Sales Support Specialist
Prudential Bache Securities
11.1982 - 01.1985
Bachelor of Science - Accounting
Portland State University