Karri Barney
Walnut Creek,CA
Summary
Motivated, polite, reliable, and professional personality. Successful in applying strong communication and problem resolution skills to each customer/patient issue. Solid history in building long-lasting, loyal customer relationships.
Overview
26
26
years of professional experience
Work History
Consumer Services Specialist
First Republic Bank
05.2022 - Current
- Delivered outstanding customer service through effective and timely resolution of various customer inquiries and concerns.
- Presented information to prospective customers, initiated new service and flawlessly set up customer accounts.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Met customer call guidelines for service levels, handle time and productivity.
Patient Care Coordinator
Walnut Creek- Danville Oral Surgery
05.2019 - 05.2022
- Acted as main point of contact for patients and doctors by closely reviewing medical charts and maintaining high levels of communication.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Monitored ongoing care and proactively corrected issues and problems with accounts.
Endodontics Office Manager
Oakland
09.2017 - 05.2019
- Accurately maintained detailed records, treatment plans, insurance payments, reports, coordinating schedules, and multitasking with in a fast paced environment
- Programs used daily Microsoft office (Excel, Word, and Outlook), PBS Endo, and XVlite.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Photographer
LusciousFX Photographer
01.2013 - Current
- Of LusciousFx
- Specialized in event, portrait and engagement photography
- Provided original stock photos for clients who sell on internet platforms such as Etsy, Poshmark, Vimeo, and other business websites
- Edited and managed web content for clients.
- Planned and prepared for on-location and studio shoots.
Photographer/Web Content assistant
Someday Sweethearts
01.2016 - Current
- Provide photography and web content for event postings on social media such as Facebook, Gig salad, and Instagram
- Cat’s Corner Swing Dance Event Photographer/Web content admin
- Used Adobe Photoshop to complete basic image editing such as retouching skin tones and improving lighting and color.
Office Manager
Adriano Bottene D.D
01.2005 - 01.2008
- 933-3912
- Coordinated scheduling, treatment and payment plans with patients
- Performed clerical duties related to front and back office
- Prepared treatment setups, sterilization of instruments, and took dental Radiographs.
Clerical
Lori Kurrelmeyer
01.2001 - 01.2003
- Clerical (back office), duties which included: Scheduling patient treatment plans, working with insurances to obtain pre authorizations, and laboratory sterilization of instruments.
Floor manager/Retail sales/Make, consultant
Sephora
01.1998 - 01.1999
- Provided on-site client consultations and trial makeup applications for bridal/special event clientele
- Ensured that customers received through direct salesmanship and prompt and courteous service.
Education
Applied Psychology
Diablo Valley College
Pleasant Hill, CA2012
Psychology and Bio sciences
Chemekta Comunnity College
2002
Assisting
Bryman College
2000
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Phagans’ School of Beauty
1998
Skills
- IBS
- VISA ( CATS/CAS/VROL)
- Lexis Nexis
- Adobe Lightroom
- Adobe Photoshop and illustrator
- Microsoft Office(Excel, Word, and Outlook)
- Dentrix
- PBS endo
- Xvlite
- Office Administration
- OMS oral surgery software
Timeline
Consumer Services Specialist
First Republic Bank
05.2022 - Current
Patient Care Coordinator
Walnut Creek- Danville Oral Surgery
05.2019 - 05.2022
Endodontics Office Manager
Oakland
09.2017 - 05.2019
Photographer/Web Content assistant
Someday Sweethearts
01.2016 - Current
Photographer
LusciousFX Photographer
01.2013 - Current
Office Manager
Adriano Bottene D.D
01.2005 - 01.2008
Clerical
Lori Kurrelmeyer
01.2001 - 01.2003
Floor manager/Retail sales/Make, consultant
Sephora
01.1998 - 01.1999
Applied Psychology
Diablo Valley College
Psychology and Bio sciences
Chemekta Comunnity College
Assisting
Bryman College
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Phagans’ School of Beauty
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