I have over 15 years experience in Customer Service Relations. I enjoy meeting new people and can provide excellent customer service. I am prompt, highly organized, and a team player.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Receiving Associate
Burlington
Redlands, CA
12.2024 - Current
Received and inspected incoming shipments to ensure accuracy and quality compliance.
Organized merchandise in stockroom for efficient retrieval and inventory management.
Utilized RF scanners to track inventory levels and streamline receiving processes.
Trained new associates on best practices for receiving procedures and safety protocols.
Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
Expedited order fulfillment by thoroughly inspecting received goods and swiftly directing items to appropriate storage locations.
Sorted and delivered materials to different work areas and staff.
Sales Agent for VI Resorts
Vacation Sales Group Inc
Irvine, CA
02.2021 - 08.2024
My responsibilities included, but we’re not limited to the following:
I was in charge of meeting and greeting new guests and clients as well as existing clients;
Seating each guest and providing refreshments;
Presenting our VIP Club Package and Promotions to each guest providing excellent customer service;
Provided pictures and information regarding any or all locations available in our vacation program;
Built rapport with each guest or potential client and showing them how affordable our program is;
Turning the table to a licensed Real Estate Agent in order to successfully close each deal;
Typed contracts and assisted with any and all required documents regarding our program;
Sandwich Artist/Cashier
Subway
Redlands, CA
12.2019 - 01.2021
My responsibilities included ,but we’re not limited to the following:
I worked our overnight shift at a 24-hour store location;
My duties included closing our store 5-6 nights per week;
Helping customers and preparing sandwiches according to Subway recipes and customer satisfaction;
Attended all classes and lessons required to learn all Subway Policies regarding safety and health standards;
Trained any new or current employees the correct way to close the store properly;
Learned new recipes and provided training for any employees keeping them up to date;
Provided excellent customer service to all patrons;
Prepped all perishables according to company standards;
Cleaned and disinfected entire store daily;
Delegated extra cleaning duties to all night personnel in order to pass inspections monthly;
Counted all registers and balanced money at the end of each shift;
Baked all bread and setup for next day;
Ordered and received all inventory for store;
Event Coordinator/ Store Manager
The Party Shoppe
Yucaipa, CA
04.2018 - 12.2019
My responsibilities included ,but we’re not limited to the following:
Opening and closing the entire store Monday-Friday ;
Greeted and welcomed any and all existing or new customers;
Assisted with any equipment rentals as well as selling any party supplies;
Set up displays of new items and decorated our store for holidays and season changes;
Assisted guests with any wedding planning or special event including decorations etc.;
Developed and maintained our Balloon Department which provided helium and Mylar balloons as well as bouquets for any occasion;
Dispatched trucking in order to provide delivery service for equipment or party rentals to any and all of our customers if needed;
Education
Real Estate Salesperson License - Real Estate Principles
Blair Black Realty Institute
San Bernardino, CA
Diploma - General studies, business
Nogales High School
La Puente, CA
07.1998
Skills
Cooking (6 years)
Food Prep
Sales associate (4 years)
Produce Experience
Event Planning
Assistant Manager Experience
Certification
Food Handlers Card
OSHA 10
Forklift Certified
Accomplishments
Supervised team of Number staff members.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Achieved Result by completing Task with accuracy and efficiency.
Timeline
Receiving Associate
Burlington
12.2024 - Current
Sales Agent for VI Resorts
Vacation Sales Group Inc
02.2021 - 08.2024
Sandwich Artist/Cashier
Subway
12.2019 - 01.2021
Event Coordinator/ Store Manager
The Party Shoppe
04.2018 - 12.2019
Real Estate Salesperson License - Real Estate Principles