Karrie Centeno
Edinburg,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Server Trainer
Pappadeaux's Seafood Kitchen
Pharr, TX
09.2021 - Current
- Instructed new staff members on food handling procedures and service techniques.
- Educated waiters on menu, memorization strategies and how to convey information clearly.
- Performed continuous reviews of wait staff and provided feedback directly to team members as well as managers.
- Participated and attended meetings or seminars to obtain information for use in training programs or to inform management of training program status.
Server
Moonshine Downtown
Austin, TX
01.2023 - 10.2023
- Greeted customers, answered questions and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Server Trainer
YardHouse Darden Restaurants
McAllen, TX
10.2018 - 09.2021
- Prepared and led food service training programs to teach staff various tasks.
- Monitored performance of trainees throughout the course duration to identify areas for improvement.
- Maintained a positive learning environment by addressing any questions or concerns raised by participants promptly.
Server
Texas Roadhouse
McAllen, TX
01.2015 - 10.2018
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Cleaned tables and chairs to prepare dining area for next customers.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Education
High School Diploma -
Pharr-San Juan-Alamo High School
San Juan, TX06.2013
Associate of Applied Science - American Sign Language And Interpreting Studies
South Texas College
McAllenSkills
- Positive and Professional
- Performance Improvement
- Trilingual Fluency
- Relationship Building
- Interpersonal Communication
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
ASL
Professional
Timeline
Server
Moonshine Downtown
01.2023 - 10.2023
Server Trainer
Pappadeaux's Seafood Kitchen
09.2021 - Current
Server Trainer
YardHouse Darden Restaurants
10.2018 - 09.2021
Server
Texas Roadhouse
01.2015 - 10.2018
High School Diploma -
Pharr-San Juan-Alamo High School
Associate of Applied Science - American Sign Language And Interpreting Studies
South Texas College
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