KARRIE JOHNSON
Bucknuckles Bar & Grill
Trempealeau,WI
13
years of professional experience
Strategic operations leader with expertise in team management, customer service, and office administration. Skilled in optimizing workflows, resolving issues in fast-paced settings, and enhancing employee support to drive exceptional customer experiences. Committed to fostering a reliable and organized work environment through effective communication and hands-on leadership.
Work History
Office Manager
4 Months- Streamlined office operations, enhancing workflow efficiency and team productivity.
- Implemented new scheduling system, improving appointment management and resource allocation.
- Managed vendor relationships, ensuring timely supply deliveries and cost-effective procurement solutions.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Optimized office space utilization, leading to a more efficient and productive work environment.
- Coordinated training sessions for staff, boosting employee engagement and skill development.
Assistant Bar Manager
4 Months- Assisted with daily bar and restaurant operations to enhance customer satisfaction in a fast-paced environment.
- Assist with daily bar and restaurant operations in a fast-paced, customer-focused environment.
- Assist with employee scheduling, shift coverage, and daily staff coordination.
- Addressed customer concerns promptly to enhance satisfaction. and ensure a welcoming, high-quality guest experience.
- Assisted with inventory management, ordering, and organization to maintain operational standards.
Service Manager
1 Year 4 Months- Led daily operations of high-volume service department, optimizing workflow and scheduling to enhance team effectiveness.
- Acted as primary point of contact for customers, delivering timely estimates and updates while resolving issues to ensure satisfaction.
- Supervised and supported staff while fostering accountability, teamwork, and excellent customer service.
- Improved internal processes to increase efficiency and support stronger team performance.
- Supervised staff and promoted accountability and teamwork to maintain high standards of customer service.
Office Manager
4 Years 11 Months- Managed administrative and financial operations, overseeing payroll, accounts payable, purchasing, and vendor communication to ensure smooth operations.
- Maintained financial records, supporting accurate reporting and reconciliation processes.
- Maintained financial records and supported reporting and reconciliation processes.
- Supported leadership in daily business operations and informed decision-making.
Office Administrator
6 Years- Managed office supplies and inventory, ensuring cost-effective procurement and availability for staff.
- Coordinated schedules and meetings, optimizing time management for executives and team members.
- Implemented filing system enhancements, improving document retrieval efficiency by standardizing processes.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
Associate of Science - Business Management
Skills
Business Operations
Financial Reporting
Payroll & Accounts Payable
Staff Scheduling
Inventory Coordination
Team Leadership
Administrative support
Microsoft Office
Problem Solving
Organization skills
Communication
Customer Service
Facility management
Timeline
Office Manager
Fence Brothers LLC
06.2026 - CurrentRead More
Assistant Bar Manager
Bucknuckles Bar & Grill
06.2026 - CurrentRead More
Service Manager
Dee's Auto Care Specialists
02.2025 - 06.2026Read More
Office Manager
CollisionStoneGuard
01.2020 - 12.2024Read More
Office Administrator
Northern Metal Recycling
01.2014 - 01.2020Read More
Western Technical College
Associate of Science from Business Management
Read More