Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

Karrie Paul

Broken Arrow

Summary

Interior Design Consultant with over 20 years of expertise in customer service, real estate, and interior design. Demonstrates exceptional ability in surpassing customer expectations and fostering long-term relationships through strategic planning and creative problem-solving. Proficient in team building, time management, and effective communication, driving organizational success and client satisfaction.

Overview

26
26
years of professional experience

Work History

Interior Design Consultant

Mathis Brothers
01.2022 - 09.2024
  • Engage with clients to identify design needs, creating tailored 3D views and material boards
  • Select furniture and accessories to match client vision, ensuring budget compliance
  • Conduct in-home consultations to gather ideas and promote design services
  • Optimize room layouts through detailed space analysis, enhancing functionality and aesthetics
  • Design and custom order furniture pieces through various luxury vendors, ensuring client satisfaction
  • Maintain customer orders, providing inventory details and scheduling deliveries
  • Manage contracts, negotiations, and sales to exceed customer expectations, ensuring smooth transactions
  • Utilized AutoCAD software for space planning, furniture layouts, and design documentation tasks.

Realtor

Chinowth & Cohen Realtors
05.2012 - 09.2020
  • Market and sell properties through open houses and online ads, driving significant interest and sales
  • Coordinate property showings between buyers and sellers for positive experiences
  • Utilize realtor databases to identify suitable properties, enhancing client satisfaction
  • Develop and implement marketing plans, achieving measurable sales growth
  • Meticulously coordinated property showings and inspections, ensuring seamless transactions and client satisfaction
  • Worked closely with clients to understand their needs, providing tailored solutions that resulted in long-term relationships

Quality Assurance Specialist/ New Hire Trainer

Dish Network
05.2005 - 03.2013
  • Developed new hire training guidelines, implemented company-wide, enhancing onboarding efficiency
  • Conducted classroom and on-the-job training for new hires, ensuring thorough understanding of roles
  • Educated staff on QA standards, increasing compliance and maintaining consistent service quality
  • Monitored calls and created detailed QA reports, leading to significant service quality improvements
  • Provided feedback and crafted development plans, boosting agent performance and productivity
  • Set and tracked performance goals, achieving measurable improvements in productivity
  • Generated monthly reports, offering management actionable insights and current trends
  • Collaborated with training department to stay informed on call trends and training opportunities
  • Mentored new hires on live calls, boosting agent performance and knowledge retention

Mentor/Technical Sales Representative III

Dish Network
03.1999 - 05.2005
  • Supported over 100 customers and technicians daily with technical and sales inquiries
  • Educated customers on promotions and upgrades, enhancing their service experience
  • Handled billing and payments, ensuring smooth transactions and customer satisfaction
  • Stayed updated on satellite technology, providing accurate and timely support

Education

Real Estate License -

Oklahoma Real Estate Academy
Tulsa, OK

High School Diploma -

Collinsville High School
Collinsville, OK
05.1997

Skills

  • Strong negotiation skills
  • People-oriented
  • Contract preparation
  • Problem solver
  • Time management
  • Marketing techniques
  • Real estate laws
  • Staff training
  • Customer relationships
  • Design Planning
  • Verbal Communication
  • Written Communication

Hobbies and Interests

  • I love spending time in nature, engaging in activities such as hiking, kayaking, and gardening.
  • Additionally, I enjoy reading, painting, and cooking.

Timeline

Interior Design Consultant

Mathis Brothers
01.2022 - 09.2024

Realtor

Chinowth & Cohen Realtors
05.2012 - 09.2020

Quality Assurance Specialist/ New Hire Trainer

Dish Network
05.2005 - 03.2013

Mentor/Technical Sales Representative III

Dish Network
03.1999 - 05.2005

Real Estate License -

Oklahoma Real Estate Academy

High School Diploma -

Collinsville High School

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Karrie Paul