Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

KARRIESA ROBERTS

Harbor Springs

Summary

Personable and adaptable individual eager to learn and excel in a dynamic restaurant environment. Possesses a strong understanding of effective table management and guest interaction, along with the ability to quickly adapt to new tasks and fast-paced settings. Committed to delivering excellent customer service while contributing to positive team collaboration and guest satisfaction.

Overview

3
3
years of professional experience

Work History

Server

TGIF Fridays Restaurant
Jamaica
01.2025 - 05.2026
  • Provided exceptional customer service, ensuring a positive dining experience for all guests.
  • Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
  • Maintained cleanliness and organization of dining area to enhance guest comfort.
  • Managed multiple tables efficiently during peak hours, optimizing workflow and service speed.
  • Processed payments accurately, handling cash and credit transactions with attention to detail.

Front Desk Receptionist

Sunset Inn
Jamaica
05.2023 - 12.2024
  • Managed front desk operations, ensuring seamless guest check-in and check-out experiences.
  • Resolved guest inquiries and complaints efficiently, enhancing overall customer satisfaction.
  • Assisted in training new staff on front desk procedures and best practices.
  • Maintained accurate records of room availability, pricing, and special requests for guests.
  • Processed payments and maintained financial accuracy during daily cash handling tasks.

Education

B.S. - Accounting

UWI Global Campus
08-2029

Skills

  • Cash handling
  • Guest engagement
  • Customer service
  • Safe food handling

Interests

Swimming, Amusement Parks, Reading, Art Museums

Timeline

Server

TGIF Fridays Restaurant
01.2025 - 05.2026

Front Desk Receptionist

Sunset Inn
05.2023 - 12.2024

B.S. - Accounting

UWI Global Campus