Motivated college student with 4+ years of experience in entry-level positions. Proven track record of exceptional customer service and high work ethic. Known for exceeding expectations, ensuring customer satisfaction, and contributing to business success. Eager to learn with aptitude for applying new knowledge and skills.
Overview
4
4
years of professional experience
Work History
Aisles Online Clerk
Hy-Vee Grocery
01.2024 - Current
Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Enhanced team morale, organizing staff events and fostering positive work environment.
Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Assisted with onboarding of new employees.
Handled escalated customer services concerns efficiently, finding satisfactory resolutions for both customers and the company alike.
Graphic and Web Design Intern
Central Rivers Area Education Agency
11.2024 - 02.2025
Designed eye-catching social media and website graphics that contributed to increased engagement rates on various platforms.
Provided support for ad-hoc graphic design needs including presentations, brochures, and banners throughout internship tenure.
Enhanced user experience by designing responsive web layouts and interfaces.
Coordinated with content creators for cohesive visual branding across all digital platforms, strengthening brand identity.
Assisted in the creation of wireframes, prototypes, and mockups to effectively communicate design ideas to clients and stakeholders.
Proved successful working within tight deadlines and a fast-paced environment.
Lifeguard
Dike City Pool
05.2022 - 08.2023
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Prevented accidents through regular equipment inspections and maintenance.
Improved response times by conducting thorough lifeguard drills and training sessions.
Promoted water safety awareness with educational presentations to community groups.
Completed regular pool maintenance and shift responsibilities.
Conducted and certified youth swim lessons for level 2 and 3 swimmers.
Roguing
Pioneer
06.2021 - 08.2021
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Rogue or chop down specific corn crops in every row in which they're bunched together or significantly taller than the average
Received award and recognition for perfect attendance.
Education
Bachelor of Science - Business Management And Information Technology
University of Northern Iowa
Cedar Falls, IA
05-2029
High School Diploma -
Dike New Hartford High School
05.2025
Skills
Workplace professionalism
Effective team leadership
Achievement-driven
Enhancing customer experience
Effective relationship management
Customer service
Graphic and web design
First aid proficiency
Safety compliance oversight
Languages
Spanish
Professional Working
References
References available upon request.
Timeline
Graphic and Web Design Intern
Central Rivers Area Education Agency
11.2024 - 02.2025
Aisles Online Clerk
Hy-Vee Grocery
01.2024 - Current
Lifeguard
Dike City Pool
05.2022 - 08.2023
Roguing
Pioneer
06.2021 - 08.2021
Bachelor of Science - Business Management And Information Technology