Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking employment that I could be an important contribution with long term growth.
Overview
10
10
years of professional experience
Work History
Customer Service Rep II
Beltmann Group/STI Transportation/CRST, 3320
01.2020 - Current
Scheduling pickup and deliveries for Home Movement and Commercial customers
Providing dispatch assistance to customers and providing account updates on all logistics
Respond to Customers complaints and inquires
Providing constant communication with all involved for updated pickup and delivery status
Drivers, Customers and Booking Agents
Prepare delivery paperwork for Drivers and Dispatch
Work directly with account representatives keeping them updated on deliveries, emailing and responding in timely manner with booking agents for approvals for any extra labor or third-party services
OSD Cross Trained, assisted with Investigating Overages, Shortages and providing disposition on damage Shipments
Provided support on investigating claims and customers disputes
Daily use of Microsoft Exchange, Dispatch Track, BOS and STI Scanning.
Runner
Marriott International, 700
01.2019 - 01.2020
Assist in all aspects of Hotel
Deliver needed equipment or food to guest
Assist in all needs of Events of Hotel
At Your Service Division for all guest’s needs
Watermark Senior Living
Care Giver/Memory Care
01.2017 - 01.2020
Mariah Ramariz 562-222-2245
NOC Shift 10pm-6am
Provided daily assistance for residence including but not limited to daily dressing personal hygiene and recreational activities
Supported nurses with medication distribution for residence
Administered meals and nutritional supplements.
Mgr
Costco/Yorba Linda
01.2014 - 04.2017
Christina Polovina 714
Food Court/ Cashier/Oven
Middle /Production
Front End Assistance, and Costco Semi Yearly Inventory Sched
Assisted with customer returns.
Education
La Serna High School
Whittier, Ca
2014
Skills
Nutritional Information
Multitasking Capabilities
Strong Work Ethic
Food Safety Knowledge
Timeline
Customer Service Rep II
Beltmann Group/STI Transportation/CRST, 3320
01.2020 - Current
Runner
Marriott International, 700
01.2019 - 01.2020
Watermark Senior Living
Care Giver/Memory Care
01.2017 - 01.2020
Mgr
Costco/Yorba Linda
01.2014 - 04.2017
Food Court/ Cashier/Oven
La Serna High School
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