Karson Smith
Oklahoma City,OK
Summary
Dynamic professional with solid experience at Fastenal, focused on building customer relationships and managing accounts effectively. Known for connecting with clients, improving sales approaches, and helping increase overall customer satisfaction. Experienced in product training and coordinating inventory, with a practical mix of sales knowledge and communication skills that support steady business growth.
Overview
5
5
years of professional experience
Work History
On Site Account Representative
Fastenal
Oklahoma City, OK
09.2023 - Current
- Managed customer accounts, ensuring timely responses to inquiries and support requests.
- Assisted in preparing product quotes, streamlining the sales process for clients.
- Developed strong relationships with key customers, enhancing account retention efforts.
- Collaborated with team members to resolve order discrepancies and improve service delivery.
- Conducted product training sessions for clients, increasing customer satisfaction and usage rates.
- Monitored inventory levels and assisted in coordinating stock replenishment activities.
Salesman
Automax Hyundai in Del City
Del City
03.2021 - 08.2023
- Engaged customers through active listening to identify needs and recommend appropriate vehicles.
- Demonstrated vehicle features and benefits to enhance customer understanding and satisfaction.
- Collaborated with team members to develop sales strategies that increased showroom traffic.
- Managed follow-up communications with potential buyers to nurture leads and close sales.
Education
High School Diploma -
Mustang High School
Mustang, OK05.2021
Skills
- Customer engagement
- Customer relationship management
- Account management
- Sales proficiency
- Prospecting skills
- Business development
- Sales expertise
Timeline
On Site Account Representative
Fastenal
09.2023 - Current
Salesman
Automax Hyundai in Del City
03.2021 - 08.2023
High School Diploma -
Mustang High School