Karsten Wedell
West Fargo,ND
Summary
Dedicated mental health technician with a strong background in compassionate care and support. Skilled in vital sign monitoring and implementing necessary health care precautions. Committed to creating a safe and nurturing environment for individuals seeking mental health treatment. Energetic and detail-oriented, passionate about making a positive impact on those in need. Additionally, experienced manager offering customer service and resolution expertise. Outstanding time management and multitasking skills. Diligent team member dedicated to maintaining a positive attitude focused on customer satisfaction.
Overview
4
4
years of professional experience
Work History
Mental Health Technician
Prairie St Johns
Fargo, ND
03.2024 - Current
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Ensured continuity of care through effective handover communication between shifts, detailing critical information about each patient''s current status, recent changes in condition or treatment plans that may require special attention from incoming staff members taking over responsibility for their care upon arrival at work each day.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
- Supported patients in achieving personal goals through goal-setting exercises and step-by-step guidance.
- Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure patient safety.
- Maintained confidentiality while documenting patient information according to HIPAA regulations and facility policies.
- Provided effective crisis intervention services during emergencies, ensuring the safety of all involved parties.
Employee
Mindak farmers cooperative
West Fargo, ND
09.2023 - 11.2023
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
- Is a seasonal job that lasts 2-3 weeks a year
- Cleaned the work area and kept it tidy in order for smooth operation
Shift Lead Manager
Five Below
West Fargo, ND
09.2022 - 06.2023
- Coordinated shift workers for inventory receiving, auditing and restocking
- Managed daily cash intake by counting out registers and tabulating profits
- Helped employees accomplish tasks during peak periods
- Directed and led employees and team members on effective operations, methods and procedures
- Communicated with other shift managers to facilitate continuum of customer interaction
- Uphold company standards and compliance requirements for operations
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs
Cashier
Savers Thrift Store
Fargo, ND
08.2021 - 07.2022
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Cashier
Hornbacher's
West Fargo, ND
02.2021 - 07.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Community High School
West Fargo, ND05.2023
Skills
Reliable and Punctual
Flexible Schedule
Management Support
Preparing Reports
Time Management
Work Planning and Prioritization
First Aid/CPR
Suicide Prevention
Performance Evaluations
Behavior Management
Autism spectrum understanding
De-Escalation Techniques
Stress reduction techniques
Patient Safety Management
Substance abuse awareness
Bipolar Disorder Knowledge
Progress Monitoring
Anger Management
Anxiety Management
Mental Health First Aid
Paranoid Personality Disorder Coping
Depression Support
Attention Deficit Hyperactivity Disorder Strategies
Patient Assessment
Customer Relationship Management (CRM)
Teamwork and Collaboration
Product restocking
Customer Relations
Time management skills
Staff Training
Business Strategies
Data Entry
Cleaning and sanitizing
Farm safety
Timeline
Mental Health Technician
Prairie St Johns
03.2024 - Current
Employee
Mindak farmers cooperative
09.2023 - 11.2023
Shift Lead Manager
Five Below
09.2022 - 06.2023
Cashier
Savers Thrift Store
08.2021 - 07.2022
Cashier
Hornbacher's
02.2021 - 07.2021
High School Diploma -
Community High School