I am artist, passionate, hard working young man. I am great when it comes to adapting to a new job and environment. My passions involves anything to do with art and anything that can give me a challenge.
Overview
11
11
years of professional experience
Work History
Mental Health Technician
Newport News Behavioral Health Center
Newport News, VA
05.2024 - Current
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
Applied de-escalation and limit-setting techniques to promote patient cooperation.
Developed and maintained positive relationships with clients to create safe and supportive environment.
Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
Crew Member
Dodges Chicken Store
Newport News, VA
09.2023 - 05.2024
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Provided excellent customer service by greeting customers and meeting quality expectations.
Security Ambassador
Busch Gardens Williamsburg
Williamsburg, VA
06.2023 - 11.2023
Provided exceptional customer service while maintaining a professional demeanor as the first point of contact for visitors.
Reduced risk exposure by conducting proactive risk assessments on various aspects of facility operations.
Increased situational awareness by consistently updating knowledge of site-specific protocols, policies, and procedures.
Assisted in maintaining a safe environment for guests and staff by promptly addressing concerns and incidents.
Continuously assessed evolving threats in real-time through close collaboration with industry peers, staying ahead of potential security breaches.
Promoted a culture of safety within the organization through ongoing education initiatives tailored towards specific workplace hazards.
Improved response times by closely coordinating with local law enforcement agencies during emergency situations.
Streamlined incident reporting processes by implementing an efficient documentation system that increased accuracy and accessibility of data.
Stocker
Foodlion Grocery Store
Newport News, VA
10.2019 - 08.2023
Unload product from the truck, down stacked pallets, and loaded items to the shelves. As well as working in the dairy department loading and rotating products onto and off the shelves.
Forklift Operator
Interstate Warehousing Cold Storage
Newport News, VA
06.2022 - 08.2022
Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
Unloaded and stacked materials by raising and lowering lifting devices.
Cook's Assistant
Williamsburg Landing
Williamsburg, VA
09.2020 - 05.2022
Worked with chef to prepare daily food specials and other supplies.
Followed recipes closely for consistent taste, quality and presentation.
Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Prepared food orders to support waitstaff and other team members.
Worked on salads, desserts and meat preparation to increase kitchen speed.
Prepped ingredients using blenders, mixers and slicers to achieve recipe requirements.
Removed expired food and beverages from storage and reviewed inventory for upcoming expirations dates.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Fresh Food Associate/Cook
Farm Fresh
Newport News
07.2018 - 09.2019
Ensure high quality products are available in the deli
Prepare and serve ready to eat food
Assist customers in fulfilling deli orders
Keep area clean, sanitized, and customer-ready.
CSA Assistant
Men’s Warehouse
Newport News
09.2017 - 06.2018
Managed customer information and orders
Created new orders for wedding groups, schools, and individual rentals
Handled and set up rentals for customers
Assisted regular retail customers when needed
Up-sale merchandise tor rental and wedding groups.
Team Member
Wendy’s
Newport News
05.2017 - 08.2017
Maintained cleanliness of lobby, front counter, and drive thru
Took customer orders and managed cash register
Prepared orders to be given to customers in a timely manner.
Crew Member
McDonald’s
Newport News
01.2014 - 05.2017
Maintained the cleanliness of the lobby, grill, and behind the counter
Prepared customers order’s in a neat and timely fashion
Bagged orders to be given to customers in a timely manner.
Education
Criminal Justice -
Old Dominion University
05.2016
Advanced High School Diploma -
An Achievable Dream High School
06.2015
Skills
De-Escalation Techniques
Stress reduction techniques
Behavior Management
Suicide Prevention
Behavioral Management
Forklift Operation
Loading and unloading
Team Player
Warehouse Operations
Warehouse Safety
Material Handling
Safety awareness
Teamwork and Collaboration
General laborer
Order Picking
Punctual and Reliable
Materials Handling
Safe driver
Palletizing
Problem-Solving
Material packaging
Heavy Lifting
Cleaning and sanitizing
Workplace Safety
Physical Stamina
Shelf Organization
Pallet Jack Operation
Pallet Jack Operations
Reliability and punctuality
Product Rotation
Stock Rotation
Cooking proficiency
Meat cooking
Cooking and meal planning
Batch Cooking
Basic cooking techniques
Cooking temperature control
Cooking variety
Crowd Security
Security Assessment Techniques
Communications Security Protocols
Security Protocol Compliance
Security Awareness Training
Accomplishments
Graduated from Achievable Dream High School with an Advanced Diploma