Kartashia Guyton
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills . Eager to contribute to a dynamic team and support organizational goals.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Customer Service Professional
CINTAS, Professional Uniform and Facility Services
Tuscaloosa, Alabama
01.2025 - Current
- Assisted customers with product selection and service inquiries.
- Handled customer feedback to enhance overall service experience.
- Maintained and updated filing, inventory and database systems, manually or using computer.
Lead Sales Specialist
Belk Department Store
Tuscaloosa, Alabama
12.2022 - 01.2025
- Advised customers on product selections, enhancing their buying experience.
- Formulated and executed sales strategies that drove increased sales volume.
- Led sales team in delivering exceptional customer service experiences.
Sales Consultant
CarMax
Birmingham, AL
01.2022 - 01.2023
- Assisted customers in selecting vehicles based on their needs and preferences.
- Conducted vehicle inspections to ensure quality and safety standards were met.
- Educated clients about financing options and warranty plans available for vehicles.
- Conducted test drives to showcase vehicle features and performance.
Vehicle Service Attendant
Tuscaloosa Hyundai
Tuscaloosa, AL
06.2021 - 01.2022
- Assisted customers in selecting cell phones based on individual needs .
- Handled customer inquiries and resolved issues efficiently to ensure satisfaction.
- Inspected vehicles for mechanical items and safety issues prior to renting out cars.
Cashier
Lowe's
Tuscaloosa, Alabama
12.2020 - 12.2021
- Delivered excellent customer service while promoting loyalty programs, enhancing customer retention and sales opportunities.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register and POS system to efficiently process payments and transactions.
- Supported and guided colleagues to foster collaboration and teamwork.
Team Leader
Jimmy Johns
Columbus, Ms
01.2018 - 06.2021
- Led team in fast-paced sandwich preparation and customer service.
- Trained new employees on food safety practices and sandwich preparation techniques.
- Completed opening, closing, and shift change tasks by following company guidelines.
- Used POS system and cash register to receive payments by cash, check, credit card, and voucher.
Education
Bachelor of Science - General Technology
Mississippi State University
Starkville, MS 01.2026 - 05.2026
Associate of Applied Science - Ophthalmology
East Mississippi Community College
Scooba, MS 08.2018 - 12.2020
New Hope High School
New Hope , MsSkills
- Sales strategies
- Time management
- Team collaboration
- Sales strategy development
- Interpersonal communication
- Problem-solving
Timeline
Bachelor of Science - General Technology
Mississippi State University
01.2026 - 05.2026
Customer Service Professional
CINTAS, Professional Uniform and Facility Services
01.2025 - Current
Lead Sales Specialist
Belk Department Store
12.2022 - 01.2025
Sales Consultant
CarMax
01.2022 - 01.2023
Vehicle Service Attendant
Tuscaloosa Hyundai
06.2021 - 01.2022
Cashier
Lowe's
12.2020 - 12.2021
Associate of Applied Science - Ophthalmology
East Mississippi Community College
08.2018 - 12.2020
Team Leader
Jimmy Johns
01.2018 - 06.2021
New Hope High School