Sydnee Webb
Kansas City,MO
Summary
Self-motivated and enthusiastic worker looking for a career change with vast experience in many different roles. Bringing forth a proven track record of achievement and a reputation for positive collaborations. Confident, hard working and committed to seeing results in whatever position i am in. Reliable and dedicated to finding a place that will benefit from my vast skill set and energetic drive.
Overview
6
6
years of professional experience
Work History
Customer Service Professional
Cooper's Hawk Winery and Restaurant
Kansas City, MO
11.2022 - Current
- Maintained strict adherence to health department regulations to ensure high standards of sanitation.
- Assessed the effectiveness of events by monitoring and reporting key metrics such as attendance, revenue, and participant feedback.
- Managed on-site event staff and volunteers, providing training and supervision to ensure high levels of service.
- Collaborated with other departments to coordinate workflow processes between teams.
- Performed weekly inventory checks to ensure sufficient stock levels for all products.
Shift Supervisor
Texas Roadhouse
Belton, MO
04.2018 - 03.2023
- Served as a role model for other employees by demonstrating professional behavior at all times.
- Addressed any issues that arose during the shift in a proactive manner.
- Collaborated with management to plan special events or promotions.
- Provided on-the-job training to new staff members.
- Identified opportunities for process improvements through data analysis.
Education
Associate of Applied Science - Surgical Technology
Concorde Career College
Kansas City, MO04-2026
Certificate of Completion - Massage Therapy
WellSpring School of Allied Health
Kansas City, MO06-2023
Skills
- Adaptable
- Customer service excellence
- Creative and curious mindset to develop new strategies to increase sales
- Payment Processing
- Team Player
- Strategic De-Escalation Techniques
References
References available upon request.
Timeline
Customer Service Professional
Cooper's Hawk Winery and Restaurant
11.2022 - Current
Shift Supervisor
Texas Roadhouse
04.2018 - 03.2023
Associate of Applied Science - Surgical Technology
Concorde Career College
Certificate of Completion - Massage Therapy
WellSpring School of Allied Health